Managing technology in the operations function / David Loader and Graeme Biggs.

Format:

Book

Author/Creator:

Loader, David.

Contributor:

Biggs, Graeme.

Series:

Operations management series (Securities Institute)

Operations management series

Language:

English

Subjects (All):

Financial services industry--Data processing.

Financial services industry.

Financial services industry--Management.

Information technology--Management.

Information technology.

Physical Description:

1 online resource (246 p.)

Edition:

1st edition

Place of Publication:

Oxford ; Boston : Butterworth-Heinemann, 2002.

Language Note:

English

System Details:

text file

Summary:

'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts.The use of technology is one of th

Contents:

Front Cover; Managing Technology in the Operations Function; Copyright Page; Contents; Preface; Chapter 1. Key drivers for automation; Chapter 2. What IT can deliver; Chapter 3. Working with technology - processes and information; Chapter 4. Operations and IT working together; Chapter 5. The project life cycle; Chapter 6. Technology risk; Chapter 7. Trends and developments; Glossary; Index

Notes:

Includes index.

ISBN:

9786611013912

9781281013910

1281013919

9780080496351

0080496350

OCLC:

808616037