The manager's pocket guide to emotional intelligence : from management to leadership / by Emily A. Sterrett.

Format:

Book

Author/Creator:

Sterrett, Emily A.

Series:

Managers Pocket Guide Series

Language:

English

Subjects (All):

Emotional intelligence.

Leadership--Psychological aspects.

Leadership.

Physical Description:

1 online resource (143 p.)

Edition:

1st edition

Other Title:

Emotional intelligence

Place of Publication:

Amherst, Mass. : HRD Press, c2000.

Language Note:

English

System Details:

text file

Summary:

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.

Contents:

Table of Contents; Foreword; Chapter 1: Defining Emotional Intelligence (EQ); Chapter 2 : The Science Behind Emotional Intelligence; Chapter 3 : Assessing Emotional Intelligence; Chapter 4: The Fundamentals of Emotional Intelligence; Chapter 5 : The Role of Self-Awareness in Emotional Intelligence; Chapter 6: The Role of Self-Confidence in Emotional Intelligence; Chapter 7: The Role of Self-Control in Emotional Intelligence; Chapter 8: The Role of Empathy in Emotional Intelligence; Chapter 9 : Motivation and Emotional Intelligence; Chapter 10: Social Competency and Emotional Intelligence

Chapter 11: Promoting Emotional Intelligence in Others: Developing an EmployeeChapter 12 : Putting EQ to Wokr: The Team; Conclusion; About the Author

Notes:

Includes index.

ISBN:

9786611018450

9781281018458

1281018457

9781599967592

1599967596

OCLC:

476119778