Studying hospitality : beyond the envelope / guest editor: Conrad Lashley.

Format:

Book

Contributor:

Lashley, Conrad.

Series:

International journal of culture, tourism and hospitality research volume 1, number 3.

International Journal of Culture, Tourism and Hospitality Research ; 1, no. 3

Language:

English

Subjects (All):

Hospitality industry--Research.

Hospitality industry.

Culture and tourism--Research.

Culture and tourism.

Physical Description:

1 online resource (pages 184-262) : illustrations.

Edition:

1st ed.

Place of Publication:

Bradford, England : Emerald Group Publishing, c2007.

Language Note:

English

Summary:

An emerging hospitality studies focus among academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. The papers in this e-book, guest edited by a leading researcher in the field, provide a flavor of some of the research themes that social science perspectives suggest. The study of host and guest transactions extends beyond commercial hospitality management activities; a large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality management, employee relations, customer and employee transactions as well as the development of customer loyalty can also be informed by the study of hospitality through the study of host guest transactions.

Contents:

Studying hospitality: beyond the envelope

The hospitality phenomenon: philosophical enlightenment?

Uncontested space: case studies of the Irish involvement in the hospitality industrial in colonial Victoria

Discovering hospitality: observations from recent research

Consumer participation in commercial hospitality

Hospitality through poetry: control, fake solidarity, and breakdown

Hospitality and eroticism.

Notes:

Includes bibliographical references.

ISBN:

1-281-07892-1

9786611078928

1-84663-605-1

OCLC:

182522467