The performanceStat potential : a leadership strategy for producing results / Robert D. Behn.

Format:

Book

Author/Creator:

Behn, Robert D., author.

Series:

Innovative governance in the 21st century.

Innovative Governance in the 21st Century

Language:

English

Subjects (All):

Organizational change--United States.

Organizational change.

Public administration--United States.

Public administration.

Administrative agencies--United States--Management.

Administrative agencies.

Political planning--United States.

Political planning.

Physical Description:

1 online resource (434 p.)

Place of Publication:

Washington, District of Columbia : Brookings Institution Press : Ash Center for Democratic Governance and Innovation, Harvard University, 2014.

Language Note:

English

Summary:

A Brookings Institution Press and Ash Center for Democratic Governance and Innovation publicationIt started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the U.S. and other nations. It was adapted by Baltimore, which created CitiStat-the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up-all to improve government's performance.Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy-the way the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate blight in city neighborhoods, and what the Federal Emergency Management Agency does with its FEMAStat to ensure that the lessons from each crisis response, recovery, and mitigation are applied in the future. How best to harness the strategy's full capacity? The PerformanceStat Potential explains all.

Contents:

Front Cover; Title Page; Copyright Information; Table of Contents; Acknowledgments: Years in the Making, a Cast of Thousands; Preface; CompStat and Its PerformanceStat Progeny; Searching for PerformanceStat; Clarifying PerformanceStat; Distinguishing CompStat's Impact; Committing to a Purpose; Establishing Responsibilities Plus Discretion; Distinguishing PerformanceStat's Effects; Collecting the Data; Analyzing and Learning from the Data; Conducting the Meetings; Carrying Out the Feedback and Follow-Up; Creating Organizational Competence and Commitment

Learning to Make the Necessary AdaptationsThinking about Cause and Effect; Appreciating Leadership's Causal Behaviors; Making the Leadership Commitment; Appendix A; Appendix B; Appendix C; Appendix D; Notes; Index; Back Cover

Notes:

Includes bibliographical references and index.

Includes index.

Description based on print version record.

ISBN:

0-8157-4293-2

0-8157-2528-0

OCLC:

881023281