Business process transformation / Varun Grover, M. Lynne Markus, editors.

Format:

Book

Contributor:

Grover, Varun, 1959-

Markus, M. Lynne.

Series:

Advances in management information systems.

Advances in management information systems

Language:

English

Subjects (All):

Management information systems.

Information technology--Management.

Information technology.

Workflow--Management.

Workflow.

Physical Description:

1 online resource (368 p.)

Edition:

1st ed.

Place of Publication:

Armonk, N.Y. : M. E. Sharpe, c2008.

Language Note:

English

Summary:

Featuring contributions from prominent thinkers and researchers, this volume in the Advances in Management Information Systems series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in th

Contents:

BUSINESS PROCESS TRANSFORMATION; CONTENTS; SERIES EDITOR'S INTRODUCTION; REFERENCES; FOREWORD; CHAPTER 1. CONSOLIDATING KNOWLEDGE ON THE JOURNEY OF BUSINESS PROCESS TRANSFORMATION; INTRODUCTION; PATHWAYS TO KNOWLEDGE ABOUT BUSINESS PROCESS TRANSFORMATION; THE GROVER PATH; THE MARKUS PATH; GAPS IN KNOWLEDGE ABOUT BUSINESS PROCESS TRANSFORMATION; REFERENCES; PART I. TRACING BUSINESS PROCESSES AND TRANSFORMATION; CHAPTER 2. WHATEVER HAPPENED TO BUSINESS PROCESS REENGINEERING?: The Rise, Fall, and Possible Revival of Business Process Reengineering from the Organizing Vision Perspective

CHAPTER 3. BUSINESS PROCESSES: Four PerspectivesPART II: FUNDAMENTAL APPROACHES TO THE ANALYSIS AND REDESIGN OF BUSINESS PROCESSES; CHAPTER 4: THE BUG FIXING PROCESS IN PROPRIETARY AND FREE/LIBREOPEN SOURCE SOFTWARE: A Coordination Theory Analysis; CHAPTER 5. TRANSFORMING BUSINESS PROCESS TRANSFORMATION WITH DIAGNOSTIC KNOWLEDGE-BASED TOOLS; PART III. THE ROLE OF INFORMATION TECHNOLOGY IN ORGANIZATIONAL CHANGE; CHAPTER 6. BREAKING THE FUNCTIONAL MIND-SET: The Role of Information Technology; CHAPTER 7. ERP-ENABLED BUSINESS PROCESS REENGINEERING: Implications from Texas Instruments

PART IV. TRANSFORMATION ACROSS ASPECTRUM OF BUSINESS PROCESSESCHAPTER 8. REDESIGNING IT-ENABLED CUSTOMER SUPPORT PROCESSES FOR DYNAMIC ENVIRONMENTS; CHAPTER 9. TRANSFORMING THE NEW PRODUCT DEVELOPMENT PROCESS: Leveraging and Managing Knowledge; CHAPTER 10: BUSINESS NETWORK REDESIGN METHODOLOGIES IN ACTION; PART V. SUCCESS AND FAILURE IN BUSINESS PROCESS TRANSFORMATION; CHAPTER 11. SUCCESSFUL BUSINESS PROCESS TRANSFORMATION AT J.D. EDWARDS; CHAPTER 12. A CASE STUDY OF BUSINESS PROCESS REENGINEERING FAILURE; PART VI. TRENDS AND CHALLENGES IN TRANSFORMING BUSINESS PROCESSES

CHAPTER 13. TRANSFORMING HUMAN RESOURCE PROCESSES THROUGH OUTSOURCING: Enterprise Partnership at BAE SystemsCHAPTER 14. PROBLEMS IN THE TRANSFER OF REENGINEERING EFFORTS: An Illustrative Case; CHAPTER 15. PROCESS MANAGEMENT, TECHNOLOGICAL INNOVATION, AND ORGANIZATIONAL ADAPTATION; EDITORS AND CONTRIBUTORS; SERIES EDITOR; INDEX

Notes:

First published 2008 by M.E. Sharpe.

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

ISBN:

1-317-47551-8

1-315-70599-0

1-317-47552-6

1-282-11931-1

9786612119316

0-7656-2372-2

9781315705996

OCLC:

568372143