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Information technology in government : Britain and America / Helen Margetts.
- Format:
- Book
- Author/Creator:
- Margetts, Helen.
- Series:
- Routledge research in information technology and society ; 2.
- Routledge research in information technology and society ; 2
- Language:
- English
- Subjects (All):
- Information technology--Government policy--United States.
- Information technology.
- Information technology--Government policy--Great Britain.
- Physical Description:
- 1 online resource (225 p.)
- Edition:
- 1st ed.
- Place of Publication:
- London ; New York : Routledge, 1999.
- Language Note:
- English
- Summary:
- This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are:* the Inland Revenue Service and Social Security Administration in the US* the Inland Revenue
- Contents:
- Book Cover; Title; Contents; List of tables; Acknowledgements; Abbreviations; Introduction: information technology and a dream of the future; Computerising the tools of government? The spread of information technology; Innovation, expenditure and control: governmental responses to information technology; Computerisation in the UK Benefits Agency; Systems modernisation in the US Social Security Administration; Computerisation in the US Internal Revenue Service; Computerisation in the UK Inland Revenue; New players: government contracting of information technology
- The ambiguous essence of the state of the futureReferences; Index
- Notes:
- Description based upon print version of record.
- Includes bibliographical references and index.
- ISBN:
- 1-134-68645-5
- 1-134-68646-3
- 1-280-33316-2
- 0-203-02094-4
- 0-203-26712-5
- 9780203020944
- OCLC:
- 52088399
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