Reinventing government in the information age : international practice in IT-enabled public sector reform / edited by Richard Heeks.

Format:

Book

Contributor:

Heeks, Richard.

Series:

Routledge research in information technology and society.

Routledge research in information technology and society

Language:

English

Subjects (All):

Public administration--Data processing.

Public administration.

Administrative agencies--Data processing--Case studies.

Administrative agencies.

Information technology--Political aspects.

Information technology.

Physical Description:

1 online resource (409 p.)

Edition:

1st ed.

Place of Publication:

London ; New York : Routledge, 1999.

Language Note:

English

Summary:

Will information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of information age reform, based on international case-studies drawn from the US, UK, mainland Europe, and developing countries. It offers practical guidance and analytical insights and will be of value to practitioners, students, educators and researchers in both public administration and information systems.

Contents:

Book Cover; Title; Contents; List of figures; List of tables and boxes; Notes on contributors; Introduction: the focus and content of this book RICHARD HEEKS; Reinventing government in the information age RICHARD HEEKS; Different approaches to information age reform RICHARD HEEKS AND ANNE DAVIES; Understanding success and failure in information age reform RICHARD HEEKS AND SUBHASH BHATNAGAR; Better information age reform: reducing the risk of information systems failure RICHARD HEEKS

Information systems for improved performance management: development approaches in US public agencies DOUGLAS M.BROWNAutomating personnel records for improved management of human resources: the experience of three African governments PIERS CAIN; Evaluating information systems for decentralisation: health management reform in Ecuador ANGEL SALAZAR; Internet-enabled applications for local government democratisation: contradictions of the Swedish experience AGNETA RANERUP; Community development and democratisation through information technology: building the new South Africa PETER BENJAMIN

Information technology's impact on the quality of democracy: reinventing the 'democratic vessel' ANDREW KORAC-KAKABADSE AND NADA KORAC-KAKABADSETransforming accountability for government information technology projects: the impact of new US legislation LAURENCE WOLFE; Outsourcing and government information technology strategy: relevance of external consultant models in Barbados STEWART BISHOP; Meeting training needs for information age reform: shortcomings of current training provision DAVID MUNDY, CHIPO KANJO AND PETER MTEMA

Strategic information systems planning: applying private sector frameworks in UK public healthcare JOAN A.BALLANTINE AND NIGEL CUNNINGHAMReengineering public sector organisations using information technology KIM VIBORG ANDERSEN; Analysing performance information needs: using framework approaches in a UK public healthcare organisation JOAN A.BALLANTINE AND NIGEL CUNNINGHAM; Recruiting and retaining information systems staff for information age reform NANCY J.JOHNSON; Appendix: Educators' guide; Parts 2 5; Index

Notes:

Originally published: 1999.

Includes bibliographical references and index.

ISBN:

1-134-65628-9

1-134-65629-7

1-280-17865-5

0-203-26352-9

0-203-20496-4

9780203204962

OCLC:

55641345