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Effective communication : a workbook for social care workers / Suzan Collins.
- Format:
- Book
- Author/Creator:
- Collins, Suzan.
- Series:
- Knowledge and Skills for Social Care Workers
- Language:
- English
- Subjects (All):
- Communication in services for people with disabilities.
- Confidential communications.
- Interpersonal communication.
- People with disabilities--Care.
- People with disabilities.
- People with disabilities--Means of communication.
- Physical Description:
- 1 online resource (111 p.)
- Edition:
- 1st ed.
- Place of Publication:
- London : Jessica Kingsley, 2009.
- Language Note:
- English
- Summary:
- Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and learning disabilities requires a range of communication skills. This book will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express themselves.
- Contents:
- FRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of Reference
- Using PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVER
- Notes:
- Description based upon print version of record.
- Includes bibliographical references.
- ISBN:
- 9786612297373
- 9781282297371
- 1282297376
- 9781846429323
- 1846429323
- OCLC:
- 646832664
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