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Individual sources, dynamics, and expressions of emotion / edited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel.
- Format:
- Book
- Series:
- Research on emotion in organizations ; v. 9.
- Research on emotion in organizations, 1746-9791 ; v. 9
- Language:
- English
- Subjects (All):
- Work--Psychological aspects.
- Work.
- Psychology, Industrial.
- Organizational behavior.
- Emotions--Social aspects.
- Emotions.
- Physical Description:
- 1 online resource (358 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Bingley, U.K. : Emerald, 2013.
- Language Note:
- English
- Summary:
- Research on emotion in organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in organizational settings.
- Contents:
- Individual sources, dynamics, and expressions of emotion / Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel
- Root causes of positive emotion at work / Kristjan Laane, Balazs Aczel, Anthony Dickinson, Mare Teichmann
- Emotional regulation and ideation / Tobias Kollmann, Carina Lomberg
- Sympathy and anger : the role of attributions in emotional responses to abusive supervision / Hwanwoo Lee, Teri Elkins
- Putting the emotion back : exploring the role of emotion in disengagement / Ann Parkinson, Richard McBain
- The arm model to develop emotion-related abilities (ability EI) / Wolfgang G. Scherl
- A theoretical examination of mixed group mood : the construct and its performance consequences / Frank Walter, Bernd Vogel, Jochen I. Menges
- Pictures of Facial Affect-Ulm (PFA-U) : a new facs-based set of pictures for basic emotions / Kerstin Limbrecht-Ecklundt ... [et al.]
- Service employees trait authenticity and customer satisfaction / Dana Yagil, Hana Medler-Liraz
- Emotional labour and its consequences : the moderating effect of emotional intelligence / Catherine Prentice
- Lagged influences of customer mistreatment on employee mood : moderating roles of maladaptive emotion regulation strategies / Yujie Zhan, Mo Wang, Junqi Shi
- Brief emotional vocal expressions : proxies for decision making in emergency calls? / Martin G.A. Svensson, Erik Lindström
- "My boss is probably the devil!" Exploring employees online vents / Mindy K. Shoss, Allison H. Maurer, Elizabeth A. Rupprecht
- Affective displays in e-mail communication : evidence from the lab and the field / Liuba Y. Belkin, Terri R. Kurtzberg
- @ the emotional verge : when enough is enough in email conversations / Martin G.A. Svensson, Alf Westelius.
- Notes:
- Description based upon print version of record.
- Includes bibliographical references.
- Print version record
- ISBN:
- 9781781908891
- 1781908893
- OCLC:
- 858451191
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