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Toward a better understanding of the role of value in markets and marketing : special issue / edited by Stephen L. Vargo, Robert F. Lusch.
- Format:
- Book
- Series:
- Review of Marketing Research, 9
- Review of marketing research, 1548-6435 ; v. 9
- Language:
- English
- Subjects (All):
- Marketing.
- Value.
- Physical Description:
- 1 online resource (269 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Bingley, U.K. : Emerald, 2012.
- Language Note:
- English
- Summary:
- In their 2004 article "Evolving to a new dominant logic for marketing," Vargo and Lusch established the related principles that value is always co-created and, thus, firms cannot deliver value, but only develop compelling value propositions. This perspective is now known as "service-dominant (S-D) logic." Subsequent S-D logic work has suggested that value is not only always co-created; it also requires the integration of resources from multiple sources and thus is contextually contingent, since each instance of value creation involves the availability, integration, and use of a different combination of resources. This repositioning of value, from a static concept of something embedded in the output of a "producer" to be "consumed," to a dynamic concept of a co-created outcome in ever-changing, networked systems, can be seen throughout the manuscripts in this volume.
- Contents:
- Introduction : a contextual and resource-integrative view of value creation / Naresh K. Malhotra
- The nature and understanding of value : a service-dominant logic perspective / Stephen L. Vargo, Robert F. Lusch
- An exploration of networks in value cocreation : a service-ecosystems view / Melissa Archpru Akaka, Stephen L. Vargo, Robert F. Lusch
- Designing business models for value co-creation / Kaj Storbacka, Pennie Frow, Suvi Nenonen, Adrian Payne
- Service systems as a foundation for resource integration and value co-creation / Bo Edvardsson, Per Skålén, Bård Tronvoll
- The role of the knowledgeable customer in business network learning, value creation, and innovation / Linda D. Peters
- A conceptual framework for analyzing value-creating service ecosystems : an application to the recorded-music market / Andrea Ordanini, A. Parasuraman
- An integrative framework of value / Irene C.L. Ng, Laura A. Smith.
- Notes:
- Description based upon print version of record.
- Includes bibliographical references.
- Print version record
- ISBN:
- 9786613679840
- 9781280769078
- 1280769076
- 9781780529134
- 1780529139
- OCLC:
- 795895104
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