Dilemmas in human services management : illustrative case studies / Raymond Sanchez Mayers, Federico Souflee, Jr., Dick J. Schoech.

Format:

Book

Author/Creator:

Mayers, Raymond Sanchez.

Contributor:

Schoech, Dick.

Souflée, Federico.

Series:

Springer series on social work (Unnumbered)

Springer series on social work

Language:

English

Subjects (All):

Human services--United States--Administration--Case studies.

Human services.

Human services--United States--Management--Case studies.

Physical Description:

1 online resource (145 p.)

Edition:

1st ed.

Place of Publication:

New York : Springer, c1994.

Summary:

Drawing on their experience as teachers and social workers, the authors introduce students to the complex skills necessary for effective management in human service administration. In this textbook, they present actual problems through concise case studies with study-guide questions for discussion. The illustrative case studies cover a broad range of situations and dilemmas that a human services student can expect to encounter as an administrator - from sexual harassment to ethical concerns. By focusing on human service agencies, the authors fill a gap in social work literature for administrat

Contents:

Contents; Preface; Acknowledgments; Chapter One: Human Services Management in Perspective; Chapter Two: The Case Method; Chapter Three: Cases; 1. An Accounting Clerk for DSS; 2. Status Quo Leadership; 3. Developing an Information System; 4. New Kid on the Block; 5. Breaking Up Is Hard to Do; 6. The Rice War; 7. Which Side Are You On?; 8. The Battered Women's Shelter of Aiken County; 9. Planning and the Politics of Inclusion; 10. The Hit Man; 11. Staffing a Planning Committee; 12. The Politically Correct Candidate; 13. Who's the Boss?; 14. New Directions

15. Whose Values: The Politics of Planning16. A Problem Within; 17. A Sexual Harassment Complaint; 18. Inertia on the Board; 19. The Price of Serving; 20. ""Creative"" Grant Writing for Survival; 21. Too Many Chiefs; 22. Staff Meetings at Senior Citizen Centers of the Valley, Inc.; Index of Cases; A; B; C; E; F; J; H; I; L; M; O; P; S; T; V

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-281-81848-8

9786611818487

0-8261-9784-1

OCLC:

437109685