Strategic management of services in the Arab Gulf states : company and industry cases / by M. Sami Kassem, Ghazi M. Habib, et al.

Format:

Book

Author/Creator:

Kassem, M. Sami, 1938-

Contributor:

Habib, Ghazi M., 1950-

Language:

English

Subjects (All):

Service industries--Persian Gulf Region--Management--Case studies.

Service industries.

Industries--Persian Gulf Region--Management--Case studies.

Industries.

Physical Description:

1 online resource (501 p.)

Edition:

Reprint 2011

Place of Publication:

Berlin ; New York : W. de Gruyter, 1989.

Language Note:

English

Summary:

No detailed description available for "Strategic Management of Services in the Arab Gulf States".

Contents:

Front matter

Foreword / Abell, Derek F.

Preface / Kassem, M. Sami / Habib, Ghazi M.

Table of Contents

Case Information Matrix

Part I: Background

Chapter 1: Introduction / Kassem, Μ. Sami

Chapter 2: Understanding the Business Environment / Kassem, M. Sami

Chapter 3: Distinctive Aspects of Services in the Arab Gulf States / Habib, Ghazi M.

Part II: Industry Notes and Company Cases

Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry / Kassem, M. Sami

Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia) / Kassem, Μ. Sami / Habib, Ghazi M.

Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC) / Kassem, M. Sami / Habib, Ghazi M.

Chapter 4: The Airline Industry. 4.4 Gulf Air (GF) / Kassem, M. Sami / Habib, Ghazi M.

Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline - The First Twenty Years / Kassem, M. Sami

Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry / Habib, Ghazi M.

Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB) / Habib, Ghazi M.

Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA) / Habib, Ghazi M.

Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF) / Al Madhi, Mohamed S. / Kassem, M. Sami

Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB) / Abdulrahman, Anwar Yousif

Chapter 5: Banking Industry. 5.6 "Bank Arabia" Computer Services / Kassem, M. Sami / Dashkouni, Yousef

Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry / Habib, Ghazi M.

Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM) / Al-Saud, Abdulaziz bin Salman

Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel / Kassem, M. Sami

Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel / Al Betairi, Eman / Habib, Ghazi M.

Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry / Kassem, M. Sami

Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital / Kassem, M. Sami

Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH) / Al Otaibi, Haman / Kassem, M. Sami

Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC) / Kassem, Μ. Sami

Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH) / Habib, Ghazi M.

Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) - "The Dhahran Academy" / Nosler, Gary / Kassem, Μ. Sami

Chapter 8: Strategic Management in Different Industries. 8.3 "Alpha Data Soft" (ADS) / Al-Sharif, Abdullah / Kassem, M. Sami

Part III: Summary and Conclusions

Chapter 9: Strategic Management: Arabian Style / Kassem, M. Sami

Appendix A: A Guide to The Case Method

Appendix Β: Questions for Discussion and Teaching Notes

Appendix C: Major GCC Currencies and Their Exchange Rates as of 11/11/1987

Appendix D: List of Abbreviations

About the Authors

Backmatter

Notes:

Description based upon print version of record.

Includes bibliographical references.

ISBN:

9783110854015

3110854015

OCLC:

922945446