Experts in organizations : a knowledge-based perspective on organizational change / Armand Hatchuel and Benoit Weil ; translated by Liz Libbrecht.

Format:

Book

Author/Creator:

Hatchuel, Armand.

Contributor:

Weil, Benoît.

Series:

de Gruyter Studies in Organization

De Gruyter studies in organization ; 63

de Gruyter Studies in Organization ; 63

Standardized Title:

Expert et le système. English

Language:

English

Subjects (All):

Expert systems (Computer science)--Industrial applications.

Expert systems (Computer science).

Production engineering--Automation.

Production engineering.

Expert systems (Computer science)--Industrial applications--Case studies.

Physical Description:

1 online resource (236 p.)

Edition:

Reprint 2011

Place of Publication:

Berlin ; New York : Walter de Gruyter, 1995.

Language Note:

English

Summary:

Organizational learning is currently a subject of intense debate in the study of corporate dynamics. But how can such a concept be used effectively without a thorough understanding of the way in which organizations produce and distribute knowledge? An in-depth analysis of expert system projects afforded a choice opportunity for studying such questions. Drawing on four case studies, the authors identify and explore the dynamics of three basic types of expertise. They simultaneously reveal the crisis in expertise experienced by firms facing the demands of product variety and innovation. In such industrial contexts, organizational and managerial theories clearly have to include new approaches, presented here, which focus on the dynamics of expertise.

Contents:

Front matter

Contents

Acknowledgements

Introduction

Part 1

Chapter 1: Exploring expertise - Objectives and materials of a study

Chapter 2: Artisan, repairer, strategist - Different facets of expertise

Chapter 3: Life of Expertise and Metamorphosis of actors - Birth, crises and development of expert systems

Chapter 4: The nature of management techniques - Dynamics and unexpected repercussions of rationalization

Chapter 5: Hidden crises of industrial expertise - Practical and cultural stakes in expert systems

Chapter 6: Conclusion

Part 2: Four case histories of expert systems

Chapter 1: TOTEM - The reconstruction of production planners' expertise

Chapter 2: Cornélius - Fragmented expertise of maintenance specialists

Chapter 3: GESPI - Discovery of station traffic planners' expertise

Chapter 4: Naval - Undefinable expertise of strategic planners

Bibliography

Notes:

Description based upon print version of record.

Includes bibliographical references (p. [219]-222).

ISBN:

9783110884517

3110884518

OCLC:

979635750