Utility management for water and wastewater operators / Frederick Bloetscher.

Format:

Book

Author/Creator:

Bloetscher, Frederick.

Language:

English

Subjects (All):

Waterworks.

Water utilities--Management.

Water utilities.

Water-supply.

Sewerage.

Physical Description:

1 online resource (495 p.)

Edition:

1st ed.

Place of Publication:

Denver, Colo. : American Water Works Association, 2011.

Language Note:

English

Summary:

The book gives you an excellent understanding of the responsibilities and functions of the water or wastewater utility manager. You'll get methods, techniques, step-by-step plans, and more to shorten your learning curve and help you in your new position in water or wastewater utility management. This book introduces water utility management principles and practices to new managers, as well as anyone who wishes to move into utility management. The book explains the organization, management, and function of water and wastewater systems; regulations, operations and governance; capital funding, fees, and rates; and personnel, finance, customer service, planning, and public responsibility. Includes a CD containing the appendixes.

Contents:

""UTILITY MANAGEMENT FOR WATER AND WASTEWATER OPERATORS""; ""Table of Contents""; ""About the Author""; ""Acknowledgments""; ""Preface""; ""Introduction""; ""Regulations Affecting Water and Wastewater Operations""; ""Water and Wastewater Operations""; ""Planning for Operations and Maintenance of Assets""; ""Employment Rules and Managing Employees""; ""Supervision of Operations""; ""Management of the Utility""; ""Utility Planning""; ""Developing the Capital Improvement Plan""; ""Capital Construction""; ""Capital Funding Mechanisms""; ""Cost of Service Delivery""

""Methods for the Establishment of Rates, Fees, and Charges""""Financial Policies and Evaluations of Financial Health of the Utility""; ""Customer Service and Public Relations""; ""Public Responsibility""; ""Index""

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-61300-154-1