The first-time manager / Loren B. Belker, Jim McCormick, and Gary S. Topchik.

Format:

Book

Author/Creator:

Belker, Loren B.

Contributor:

McCormick, Jim.

Topchik, Gary S.

Language:

English

Subjects (All):

Supervision of employees.

Office management.

Physical Description:

1 online resource (241 p.)

Edition:

6th ed.

Place of Publication:

New York : AMACOM, 2012.

Language Note:

English

System Details:

text file

Summary:

More than a quarter of a million copies sold!

Contents:

The road to management

Starting out

Building trust and confidence

Show your appreciation

Being an active listener

The new manager's job and pitfalls to avoid

Dealing with your superiors

Choosing a managerial style of your own

Building a team dynamic

Managing problem employees

Hiring and interviewing

Training team members

Managing change : dealing with resistance

Disciplining the employee

"Oh my God! I can't fire anyone!"

Having a legal awareness

No secrets

The human resources department

The current state of loyalty

Is there such a thing as motivation?

Understanding risk inclination

Encouraging initiative and innovation

Improving outcomes

The generation gap

Writing job descriptions

Doing performance appraisals

Salary administration

Having emotional intelligence

Developing a positive self-image

Managing your own time

The written word

The grapevine

Your best friend : delegation

A sense of humor

Managing, participating in, and leading meetings

Taking center stage : the role of public speaking in your career

Coping with stress

Having balance in your life

A touch of class.

Notes:

Includes index.

Description based on print version record.

ISBN:

9781621983361

1621983366

9780814417843

0814417841

OCLC:

773565443