Water utility management.

Format:

Book

Author/Creator:

American Water Works Association, Corporate Author.

Contributor:

American Water Works Association.

Series:

AWWA manual ; M5.

AWWA manual ; M5

Language:

English

Subjects (All):

Waterworks--Management.

Waterworks.

Physical Description:

1 online resource (147 p.)

Edition:

2nd ed.

Place of Publication:

Denver, Colo. : American Water Works Association, c2005.

Language Note:

English

Summary:

This compilation covers all aspects of biodegradable organic matter in drinking water by addressing the improvement made to water treatment and quality during the last 20 years twenty years. They have synthesized this vast wealth of international research, with coverage of: the fractionation and characterization of natural organic matter, the development of new methods for measuring BOM in water, the understanding of various factors affecting the behavior of organic matter in water treatment processes and the bacterial dynamics in biological filters and distribution systems. This book is a must for researchers and a valuable reference and guidance tool for all water producers.

Contents:

""Contents""; ""Figures""; ""Tables""; ""Acknowledgments""; ""1 Introduction""; ""2 Managing the Utility""; ""3 Effective Public Communications""; ""4 Utility Financial Management""; ""5 Customer Service""; ""6 Operations and Maintenance""; ""7 Environmental Health and Safety""; ""8 Security""; ""9 Crisis Communications""; ""10 Human Resource Management""; ""11 Information Systems and Services""; ""12 Legal Issues""; ""13 Support Services""; ""14 Gaining a Competitive Edge""; ""Index""

Notes:

Includes index.

"Science and technology."

ISBN:

1-61300-018-9

1-61583-775-2

OCLC:

922966790