Marketing plans for services : a complete guide
MLA
McDonald, Malcolm., Pennie. Frow and Adrian. Payne. Marketing plans for services : a complete guide. 3rd ed. Chichester, U.K. : Wiley, 2011.
APA
McDonald, M., Frow, P. & Payne, A. (2011). Marketing plans for services : a complete guide. 3rd ed. Chichester, U.K. : Wiley.
Chicago
McDonald, Malcolm., Pennie. Frow and Adrian. Payne. Marketing plans for services : a complete guide. 3rd ed. Chichester, U.K. : Wiley, 2011.