Managing information services : a sustainable approach / by Jo Bryson.

Format:

Book

Author/Creator:

Bryson, Jo, 1950-

Language:

English

Subjects (All):

Information resources management--Handbooks, manuals, etc.

Information resources management.

Corporate libraries--Administration--Handbooks, manuals, etc.

Corporate libraries.

Information services--Management--Handbooks, manuals, etc.

Information services.

Physical Description:

1 online resource (xviii, 421 pages) : illustrations.

Edition:

3rd ed.

Place of Publication:

Farnham, Surrey : Ashgate, 2011.

Language Note:

English

Summary:

This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.

Contents:

Part I: Management influences in a changing landscape

Managing in an uncertain world

Strategic influences

Part II: Strategy and Planning

Strategic planning : Positioning for a sustainable future

Attracting and retaining talented people in challenging times

Ensuring value for money and enabling a cost-sustainable future

Knowledge and information management : A key to survival

Strategic technology and asset management : A smarter approach

Part III: Leadership and innovation

Leadership

Utilizing a values-driven culture for sustainability

Innovation and creativity

Engaging change in positioning for the future

Group dynamics and team building

Effective negotiation and conflict management

Managing the political arena

Policy making

Personal communication and networking

Managing yourself and others in challenging times

Part IV: Governance and social responsibility

Ensuring good corporate governance

Using authority and influence

Encouraging transparency

Managing for sustainability

Managing risk

Sustaining trust and continued operations

Evaluating benefits and performance

Part V: Customer and Market Focus

Competitive strategies

Corporate image and communications

Ensuring service quality

Part VI: Success and Sustainability

Bringing it all together.

Notes:

"An Ashgate book."

First published 2011 by Ashgate Publishing.

Includes bibliographical references and index.

ISBN:

1-04-028077-3

1-04-028524-4

1-003-57798-9

1-317-10158-8

1-317-10159-6

1-315-59358-0

1-283-08972-6

9786613089724

1-4094-0695-4

9781315593586

OCLC:

729166531