Argumentation in dispute mediation : a reasonable way to handle conflict / Sara Greco Morasso.

Format:

Book

Author/Creator:

Greco Morasso, Sara.

Series:

Argumentation in context ; v. 3.

Argumentation in context (AIC) ; 3

Language:

English

Subjects (All):

Persuasion (Rhetoric).

Mediation.

Discourse analysis.

Physical Description:

1 online resource (304 p.)

Edition:

1st ed.

Place of Publication:

Amsterdam ; Philadelphia : John Benjamins Pub. Company, 2011.

Language Note:

English

Summary:

The context of mediation immediately highlights the importance of argumentation as a means to reasonably handle conflict. Argumentation in dispute mediation tackles this topic providing both theoretical insights and detailed empirical argumentative analysis. Its goal is twofold: to explore mediation as a real-life context of argumentation and to show how an increased argumentative awareness could improve conflict resolution.Particular emphasis is accorded to mapping mediation through an interdisciplinary reasoned review of existing accounts. The outline of a conceptual framework of mediation constitutes a solid basis for the study of argumentation in mediation. The argumentative analysis of a corpus of mediation cases, based on the pragma-dialectical account and the Argumentum Model of Topics, shows the mediator's moves which actually help conflicting parties discuss reasonably. The mediator's topical potential plays a crucial role in this relation at the levels of issue selection, evoking of cultural-contextual premises and choice of argument schemes.

Contents:

Argumentation in Dispute Mediation

Editorial page

Title page

LCC data

Table of contents

Acknowledgements

Chapter 1. Argumentation in mediation

1.1. Mediation as a reasonable way out of conflict

1.2. From disputants to co-arguers: A change in attitude raising complex research questions

1.3. Structure of the volume

Chapter 2. Mediation as a context of argumentative interactions

2.1. Exploring the context

2.1.1 From conflict to conflict resolution practices

2.1.2 A concise history of formal and informal practices of mediation

2.1.3 1976 The "Big Bang" of Alternative Dispute Resolution practices

2.2. Why mediation matters to argumentative studies

2.2.1 The argumentative approach to mediation

2.2.2 A special argumentative "thirdness" (intrinsic reasons of interest)

2.2.3 The social significance of mediation (extrinsic reasons of interest)

2.2.3.1 A widespread practice with a broad spectrum of applications

2.2.3.2 Scientific relevance and disciplinary perspectives

Chapter 3. Mapping mediation

3.1. The scenario perspective

3.1.1 Mediation within the ADR practices: A definition by opposition

3.1.2 Negotiation as the core of mediation: The Harvard model

3.1.3 Defining conflict

3.1.4 A first proposal of a scenario: Wall

3.1.5 The "comprehensive mediation model": Herrman, Hollett and Gale

3.2. The script perspective

3.3. Provisional conclusions about the state of the art

Chapter 4. Towards an ontology-oriented conceptual framework of mediation

4.1. The parties' relationship as the context of argumentation

4.2. Conflict: The starting point of any mediation practice

4.2.1 Semantic analysis of conflict and related terms

4.2.1.1 Conflict as hostility between individuals (conflict 1)

4.2.1.2 Conflict as a propositional incompatibility (conflict 2).

4.2.2 The degeneration of disagreement into a fully developed interpersonal conflict

4.2.3 Towards a new "conflict mapping guide"

4.3. Proposal for a comprehensive ontology

Chapter 5. The argumentative perspective

5.1. Argumentation theories, models and concepts

5.1.1 Preliminary remarks on the nature of argumentation

5.1.2 The model of a critical discussion as a grid for the analysis

5.1.3 The notion of strategic manoeuvring as an instrument to understand the mediator's contribution to argumentation

5.1.4 The Argumentum Model of Topics (AMT): Analysis of the inferential structure of arguments

5.1.4.1 The inferential configuration of arguments

5.1.4.2 Taxonomy of loci

5.1.5 Argumentation as a communicative interaction

5.1.5.1 Accounting for the communicative dimension: The perspective of Congruity theory

5.2. Argumentation in the core process of mediation

5.3. Designing an empirical argumentative analysis of mediation

5.3.1 Methodological considerations

5.3.1.1 The analysis of argumentative interactions: Features, advantages and limitations

5.3.1.2 On the confidential nature of the mediation intervention: Some methodological cautions

Chapter 6. Results of the argumentative analysis

6.1. Rationale for the selection of an empirical corpus

6.1.1 Narratives of the cases making up the corpus

6.1.2 Conventional procedures for the transcription of oral data

6.2. First step: A way out of conflict: The value of argumentation in mediation

6.2.1 Phenomenological analysis of communicative moves in the core process of mediation

6.2.2 Analytical reconstruction of argumentation: A macro-text of argumentative discussions

6.2.2.1 Setting up an argumentative space

6.2.2.2 Focus on interests, not positions": The identification of a problematic issue.

6.2.2.3 Selecting issues as a form of strategic manoeuvring with topical potential

6.2.2.4 Some remarks on the notion of interest

6.2.2.5 A deep habit change allowed by the consideration of interests

6.2.2.6 Going back to a "fundamental issue"

6.2.2.7 Negotiating on specific options

6.2.3 Some responses and some refinements of the research questions

6.3. Second step: The features of the mediator's argumentative contribution

6.3.1 Manoeuvring strategically with the topical potential in the confrontation and opening stages

6.3.1.1 The analysis of the conflict: Towards the identification of C2

6.3.1.2 From C2 to options

6.3.1.3 Strategic manoeuvring with interests

6.3.2 Mediators' meta-argumentation

6.3.2.1 Uncharted waters

6.3.2.2 The golden goose

6.3.2.3 A particular function of questions: The mediator as a heuristic advisor

6.3.2.4 The locus from termination and setting up as a distinguishing feature of mediation

6.3.2.5 Arguing discreetly is still… arguing

6.3.3 The role of context in the argumentative discussion

6.3.3.1 Context and the crucial role of the opening stage

6.3.3.2 See, I wasn't around when you had your conversations: A note about how mediators justify their requests for information

6.3.3.3 The clarification of misunderstandings as a specific feature of the opening stage in mediation

Conclusive remarks

7.1. A retrospective evaluative overview

7.2. Prominent features of argumentation in mediation

7.2.1 A macro-text of argumentative discussions

7.2.2 Strategic manoeuvring with topical potential

7.2.3 The locus from termination and setting up

7.2.4 Meeting on the ground of interests

7.3 On the study of argumentation in context

References

Annex: List of interviewed professionals

Index of authors

Index of terms.

The Argumentation in Context series.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

ISBN:

9786613051479

90-272-8727-9

1-283-05147-8

OCLC:

719383035