Retail selling skills / Sumit Kati.

Format:

Book

Author/Creator:

Kati, Sumit.

Language:

English

Subjects (All):

Selling.

Retail trade.

Physical Description:

1 online resource (165 p.)

Edition:

1st ed.

Place of Publication:

Mumbai [India] : Himalaya Pub. House, 2010.

Language Note:

English

Summary:

Selling is a skill with and appropriate blend of indispensable knowledge. I have incorporated the perfect mix of both along with a pinch of the attitude which is required to succeed as a retail sales personnel. This book will help an Individual to become a better retail salesperson. There is a huge reflection of concerns and the possible solutions which a person could use in the daily scenarios. I have incorporated solutions using the day-to-day real store floor realities, which is very evident in the examples used as well as the tips provided.

Contents:

COVER; Contents; Introduction to Retailing; Requirement Mapping for Retail Sales; Customer Identification and Approach; Customer Needs Identification; Importance of Product; 'Buying' - A Memorable Experience; Closing a Sale; Case Study

Notes:

Description based upon print version of record.

Description based on publisher supplied metadata and other sources.

ISBN:

1-282-80437-5

9786612804373

1-4416-7823-9

93-5043-263-3

OCLC:

700691282