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The handbook of online and social media research : tools and techniques for market researchers / by Ray Poynter.

Ebook Central Academic Complete Available online

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Format:
Book
Author/Creator:
Poynter, Ray.
Language:
English
Subjects (All):
Marketing research.
Social media.
Internet searching.
Physical Description:
463p.
Edition:
1st ed.
Place of Publication:
New York : Wiley, 2010.
John Wiley and Sons, Inc. [2010]
Summary:
"Drawing together the new techniques available to the market researcher into a single reference, The Handbook of Online and Social Media Research explores how these innovations are being used by the leaders in the field. This groundbreaking reference examines why traditional research is broken, both in theory and practice, and includes chapters on online research communities, community panels, blog mining, social networks, mobile research, e-ethnography, predictive markets, and DIY research"-- Provided by publisher.
"The book will become the key reference point for research practitioners and buyers as they move from their security blanket of traditional research, with its outdated notions of science and reliability, into the maelstrom that is unfolding in the post Web 2.0 world of Twitter, community panels, Facebook, and YouTube"-- Provided by publisher.
Contents:
Machine generated contents note: Contents
Foreword
By Finn Raben
Introduction
PART I
Online Quantitative Survey Research
1 Overview of Online Quantitative Research
2 Web Survey Systems
3 Designing Online Surveys
4 Working with Panels and Databases
5 Running an Online Survey and Summary
PART II
Qualitative Research
6 Overview of Online Qualitative Research
7 Online Focus Groups
8 Bulletin Board Groups and Parallel IDIs
9 Other Online Qualitative Methods and Summary of Online Qualitative Research
PART III
Social Media
10 Participatory Blogs as Research Tools
11 Online Research Communities/MROCs
12 Blog and Buzz Mining
13 Other Social Media Topics and Summary
PART IV
Research Topics
14 Specialist Research Areas
15 Website Research
16 Research Techniques and Approaches
17 The Business of Market Research
PART V
Breaking News!
18 NewMR
19 Trends and Innovations
20 An Overview of Online and Social Media Research
Glossary
Further Information
References
Acknowledgements.
Notes:
Description based upon print version of record.
Description based on metadata supplied by the publisher and other sources.
ISBN:
9786612783548
9780470971376
0470971371
9781119206118
1119206111
9781282783546
1282783548
9780470972335
0470972335
OCLC:
669491770

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