Managing the multi-generational workforce : from the GI generation to the millennials / Robert G. DelCampo ... [et al.].

Format:

Book

Contributor:

DelCampo, Robert G.

Language:

English

Subjects (All):

Diversity in the workplace--Management.

Diversity in the workplace.

Conflict of generations.

Intergenerational relations.

Personnel management.

Physical Description:

1 online resource (115 p.)

Edition:

1st ed.

Place of Publication:

Farnham ; Burlington, VT : Gower, 2010.

Language Note:

English

Summary:

For the first time in history, four distinct and very different generations are working together. Generational conflict is one of the last bastions of acceptable discrimination in today's workplace. Each generation has different beliefs, expectations, values, learning styles, and desires. These result in a strong tendency for them to adopt different work habits.Managing employees of several generations is not an easy task, but it is the reality of the business world today. The creation of a culture and coordinating programs that foster communication and collaboration between all of the generat

Contents:

Cover; Contents; List of Tables; About the Authors; Foreword; Introduction; 1 Overview of the Generations; 2 Millennials; 3 Expectations and Values; 4 Building Relationships; 5 Psychological Contracts; 6 Organizational Structure, Culture, and Training; 7 Recruitment and Retention Tactics; 8 Managerial Styles; References; Index

Notes:

"A Gower Book"--cover.

First published 2011 by Gower Publishing.

Includes bibliographical references and index.

Description based on metadata supplied by the publisher and other sources.

ISBN:

1-351-92026-X

1-315-24984-7

1-282-90718-2

9786612907180

1-4094-0389-0

9781315249841

OCLC:

695008878