Storied conflict talk : narrative construction in mediation / Katherine A. Stewart, Madeline M. Maxwell.

Format:

Book

Author/Creator:

Stewart, Katherine A.

Contributor:

Maxwell, Madeline M.

Series:

Studies in narrative ; 12.

Studies in narrative ; 12

Language:

English

Subjects (All):

Discourse analysis, Narrative.

Conflict management.

Conversation analysis.

Sociolinguistics.

Physical Description:

1 online resource (147 p.)

Edition:

1st ed.

Place of Publication:

Amsterdam ; Philadelphia : John Benjamins, 2010.

Language Note:

English

Summary:

Narrative analyses routinely investigate autobiographical and interview data. This book examines narratives-in-interaction co-constructed by participants in formal mediation sessions, by asking how many of the five cases in the videotaped data display the adversarial narrative pattern pervasive within the interpersonal conflict literature, and secondly what other narrative patterns may be present, and how do they work? Focusing simultaneously at the utterance level and the macro-levels present within the larger dispute context, this book reveals situated communicative practices by which interlocutors interactively construct, resist, reproduce, and intertextually transform adversarial narratives to produce outcomes consonant with their underlying interests. In contrast to the dramaturgical model traditionally used in narrative research, this book illuminates the emergent, microgenetic character of narrative development.

Contents:

Storied Conflict Talk

Editorial page

Title page

LCC data

Table of contents

Introduction

1. Project overview

2. Construction of stories in conflict interactions

3. Purpose of the study

3.1 The bilateral adversarial narrative pattern

3.2 Alternative dispute narrative patterns

4. Environment of the study

5. Contributions

6. Scope and limitations of study

7. Chapter overview

Review of the literature

1. Conflict talk

1.1 Goals and aims of conflict talk

1.2 Moral conflict

1.3 Intractability

1.4 Models of conflict talk

1.4.1 Individual traits, style, and gender

1.4.2 The speech act model

1.4.3 The interaction model

1.5 Structures of conflict talk

1.5.1 Initiatory structures

1.5.2 Trajectories of ongoing conflict talk

1.5.3 Terminating conflict talk

1.6 Discursive mechanisms and strategies

1.6.1 Questioning

1.6.2 Mitigation

1.6.3 Metadiscourse

1.6.4 Accusations and attributions

1.6.5 Silence

1.6.6 Level of directness

1.6.7 Turn management

2. Narrative theory and narrative analysis

2.1 History

2.2 Narrative models

2.2.1 Performer and audience

2.2.2 Emergence

2.3 Positioning and identity

2.3.1 Master narratives and counter-narratives

2.4 Storytelling and accountability

3. Mediation and the impact of mediators

3.1 Narrative mediation

4. Summary of literature review

Data and method

1. Data collection

2. Method of analysis

Communicative construction of adversarial narratives

1. Overview

2. Adversarial narrative criteria

3. Communicative practices

3.1 Initial accusation

3.2 Defense and counter-accusations

3.3 Mediator communicative practices

4. Adversarial narratives in the cases

4.1 Case 1: Dissertation discord

4.2 Case 2: Ballroom blunder

4.3 Case 3: Departmental disagreement.

4.4 Case 4: Tenant tensions

4.5 Case 5: Disputed damages

5. Summary

Co-construction of alternative dispute narratives

2. Case 1: Dissertation discord

2.1 April's story

2.2 Bob's story

2.3 Mediators as audience

2.4 Co-construction of intertextual narrative

2.5 Conclusion

3. Case 2: Ballroom blunder

3.1 Adversarial narrative colonization processes

3.2 Introduction of alternative narrative by mediators

3.3 Narrative coalescence

3.4 Conclusion

Conclusion

1. Summary of findings

2. Future research directions

3. Implications for mediation practice

Bibliography

Name index

Subject index

The series Studies in Narrative.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

ISBN:

9786612558528

9781282558526

1282558528

9789027288264

9027288267

OCLC:

642206568