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Gratuity : a contextual understanding of tipping norms from the perspective of tipped employees / Richard Seltzer, Holona LeAnne Ochs.
- Format:
- Book
- Author/Creator:
- Seltzer, Richard A., 1951-
- Language:
- English
- Subjects (All):
- Tipping.
- Tipping--Social aspects.
- Physical Description:
- 1 online resource (466 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Lanham, Md. : Rowman & Littlefield, c2010.
- Language Note:
- English
- Summary:
- Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.
- Contents:
- Acknowledgments; Introduction; Preface; Part 1; 1; 2; 3; 4; 5; 6; 7; 8; 9; 10; 11; 12; 13; 14; 15; 16; 17; 18; 19; Part 3; 20; 21; 22; 23; 24
- Notes:
- Description based upon print version of record.
- Includes bibliographical references and index.
- Description based on print version record and CIP data provided by publisher; resource not viewed.
- ISBN:
- 979-82-16-29799-4
- 1-282-58194-5
- 9786612581946
- 0-7391-4424-3
- OCLC:
- 700699421
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