2 options
Toxic workplace! : managing toxic personalities and their systems of power / Mitchell E. Kusy and Elizabeth L. Holloway.
- Format:
- Book
- Author/Creator:
- Kusy, Mitchell.
- Language:
- English
- Subjects (All):
- Problem employees.
- Interpersonal conflict.
- Conflict management.
- Personnel management.
- Physical Description:
- 1 online resource (254 p.)
- Edition:
- 1st ed.
- Place of Publication:
- San Francisco : Jossey-Bass, c2009.
- Language Note:
- English
- System Details:
- text file
- Summary:
- Praise for Toxic Workplace! ""Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research translates into real-world practices in organizations. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future.""-Gregg Steinhafel, president and CEO, Target Corporation ""Toxic Workplace! brings
- Contents:
- Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power; Contents; Part One: Understanding Toxic People and Toxic Environments; Chapter 1: THE HUMAN AND FINANCIAL COSTS OF WORKING WITH TOXIC PEOPLE; Chapter 2: RECOGNIZING THE TOXIC PERSONALITY; Chapter 3: LEADER REACTIONS AND STRATEGIES THAT TYPICALLY DON'T WORK; Chapter 4: ORGANIZATIONAL CULTURE; Part Two: The Toxic Organization Change System Model; Chapter 5: ORGANIZATIONAL STRATEGIES; Chapter 6: TEAM STRATEGIES; Chapter 7: INDIVIDUAL STRATEGIES
- Chapter 8: MYTHS AND TRUTHS ABOUT TOXICITY-AND RENEWAL FROM A TOXIC ENVIRONMENTAppendix A: OUR RESEARCH METHODOLOGY; Appendix B: NATIONAL SURVEY RESPONSES ON TOXIC BEHAVIORS; Notes; The Authors; Index
- Notes:
- Description based upon print version of record.
- Includes bibliographical references and index.
- Description based on metadata supplied by the publisher and other sources.
- ISBN:
- 9786612551406
- 9780470464601
- 0470464607
- 9781282551404
- 128255140X
- 9780470464588
- 0470464585
- OCLC:
- 609861251
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.