The peon book : how to manage us / Dave Haynes.

Format:

Book

Author/Creator:

Haynes, Dave, 1975-

Language:

English

Subjects (All):

Management.

Physical Description:

1 online resource (169 p.)

Edition:

1st edition

Other Title:

How to manage us

Place of Publication:

San Francisco : Berrett-Koehler Publishers, c2004.

Language Note:

English

System Details:

text file

Summary:

Management books are traditionally written by industry "experts": scholars, consultants, senior managers. They're writing about how to manage workers, but none of these experts really understands the viewpoint of the average worker, the regular grunt in the trenches-the peon. Peons are the ones affected when a manager decides to manage-in-one-minute, to move somebody's cheese, to try that fifth discipline. Rather than consult some expert, why not go to the source, and ask the peons? Who better to teach you how to train a dog than the dog himself? And who better to tell you how to manage than one of those who are being managed? The Peon Book gives managers the perspective they've been lacking. Author and self-proclaimed Chief Executive Peon Dave Haynes' sole, powerful source of expertise is that he has been managed in different companies and in different industries, and he knows what worked-and what failed catastrophically. In irreverent, straight-talking terms, Haynes tells managers what they really need to do to make their employees motivated, committed, and productive-and it's not memorizing yet another "technique" or "strategy" or "discipline." Haynes writes in a common sense, easy-to-read style that is both witty and wise. Every boss can benefit, and every employee can empathize with the words in The Peon Book. "The inability to empathize can be a real speed bump on the road to a trusting, personal relationship with your employees. So how are you supposed to show more empathy? I take issue with management books that give you a phrase to say to show empathy like 'I understand,' or 'I know what you mean,' or that say that by rephrasing a statement you can show empathy. Don't use some coined phrase to show empathy, just mentally put yourself in our shoes. Sometimes it's just a matter of remembering what it's like to have to get all those reports turned in on a Friday. Or remembering what it's like to have to ask for time off. Or remembering what it's like to be the new guy on the job, and have a hard time remembering everything. Do you see the key concept I'm getting at? Empathy = remembering. Who said you'd never use math in the real world?"

Contents:

Intro

Title Page

Copyright Page

Preface: The Peon Book

Acknowledgments

Introduction: A Change of Focus

Chapter One: Get Trustworthy

Do it for the Peon

Communication

Two-faced

Chapter Two: Get Real

Empathy

Remember

Chapter Three: Get Personal

Treat People Like They Are People

Make Their Goals Your Goals

The Naysayers

Treat People Like You Are People

Chapter Four: Get in the Trenches

"I'd like to see you do this."

Creative Performing

Chapter Five: Get Feedback

Run with It

Check Engine

Chapter Six: Get Organized

Create the Vision

Flavor of the Month

Keep it All Together

Conclusion: To Change or Not to Change?

Index

About the Author

Berrett-Koehler Publishers.

Notes:

Includes index.

ISBN:

9786613307255

9781283307253

1283307251

9781609942007

1609942000

9781605098470

1605098477

OCLC:

759101400