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Into the networked age : how IBM and other firms are getting there now / James W. Cortada, Thomas S. Hargraves, with Edward Wakin and an IBM team of consultants.
- Format:
- Book
- Author/Creator:
- Cortada, James W.
- Language:
- English
- Subjects (All):
- Business networks.
- International business enterprises--Management.
- International business enterprises.
- Strategic alliances (Business).
- International Business Machines Corporation.
- Physical Description:
- 1 online resource (256 p.)
- Edition:
- 1st ed.
- Place of Publication:
- New York : Oxford University Press, 1999.
- Language Note:
- English
- Summary:
- IBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to transform itself, and to show the way for other firms.
- Contents:
- Contents; Foreword; Preface; About the Authors: The IBM Team; Chapter 1. The Challenge of Change, the Response of Transformation; Chapter 2. How the Rules of the Game Are Changing; Chapter 3. Making Customers into Partners; Chapter 4. Managing Knowledge: Issues and Implications; Chapter 5. How to Manage Knowledge; Chapter 6. The Leveraging of Knowledge; Chapter 7. The ""X"" Factor in Transformation; Chapter 8. Process Management in Action; Chapter 9. Working Partners: Strategy and Technology; Chapter 10. Technologies for Today and Tomorrow; Chapter 11. Leading the Way; Notes; Index; A; B; C
- DE; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X; Z
- Notes:
- Description based upon print version of record.
- Includes bibliographical references (p. 215-223) and index.
- Description based on metadata supplied by the publisher and other sources.
- ISBN:
- 1-280-53017-0
- 0-19-535239-4
- 1-4294-0466-3
- OCLC:
- 729298987
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