The trust crisis in healthcare : causes, consequences, and cures / edited by David A. Shore.

Format:

Book

Contributor:

Shore, David A.

Language:

English

Subjects (All):

Medical care--United States.

Medical care.

Trust--United States.

Trust.

Physical Description:

1 online resource (236 p.)

Place of Publication:

Oxford ; New York : Oxford University Press, 2007.

Language Note:

English

Summary:

This is a comprehensive survey of the causes and consequences of declining trust in healthcare, and provides suggestions for its restoration. The authors identify the elements of trust in the environment of modern healthcare, and analyse the sources of mistrust in key areas of medicine.

Contents:

The (sorry) state of trust in the American healthcare enterprise / David A. Shore

Why Americans don't trust the government and don't trust healthcare / Robert J. Blendon

Skeptical patients: performance, social capital, and culture / Pippa Norris

Building quality in the healthcare environment / Donald M. Berwick

Medical errors and patient safety / Lucian L. Leape

Assessing quality: today's data and a research agenda / Christine G. Williams

Patients' trust in their doctors: are we losing ground? / Dana Gelb Safran

Healthcare research: can patients trust physician scientists? / Greg Koski

Medical education: teaching doctors to be trustworthy / Jordan J. Cohen

Trustworthy information: medical journals and the Internet / George D. Lundberg

Trustworthy information: the role of the media / Trudy Lieberman

Confusion at the table: can we trust that our food is healthy? / Walter C. Willett

Trust in vaccines / Marie C. McCormick

Trust in the trenches: developing the patient-physician dyad in medical genetics / Susan P. Pauker

Gaining competitive advantage in the healthcare marketplace by building trust / David A. Shore

The changing relationship between health plans and their members / Charles M. Cutler

Building trust in a healthcare system / Michael J. Dowling

Building trust in the clinician's office and at the bedside / Richard Toran and Howard King

Conclusion: trust in healthcare, trust in society / Marc J. Roberts.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

ISBN:

0-19-029197-4

0-19-974817-9

9786610564392

1-280-56439-3

OCLC:

936285871