Cross-border internet dispute resolution / Julia Hörnle.

Format:

Book

Author/Creator:

Hörnle, Julia, 1970- author.

Language:

English

Subjects (All):

Electronic commerce--Law and legislation.

Electronic commerce.

Dispute resolution (Law)--Automation.

Dispute resolution (Law).

Due process of law.

Electronic commerce--Law and legislation--Great Britain.

Dispute resolution (Law)--Great Britain.

Physical Description:

1 online resource (xxxii, 286 pages) : digital, PDF file(s).

Edition:

1st ed.

Place of Publication:

Cambridge : Cambridge University Press, 2009.

Language Note:

English

Summary:

The internet has the potential to increase the number of cross-border disputes between a wide range of different users. For many internet disputes, the use of Online Dispute Resolution (ODR) becomes critical. ODR uses information technology (such as expert systems) and internet communication applications (such as webforms or web filing platforms) to resolve disputes outside the courts. Although ODR is a progeny of ADR, using some of the same processes such as mediation and arbitration, ODR is also different in that it adds new and transformative technology and processes. This book sets out the process standards with which ODR, and in particular online arbitration, should comply and shows how these standards can be implemented in the real world. It considers applicable law and enforcement, thus providing a blueprint of how online arbitration processes should be devised.

Contents:

Introduction

The concepts of fairness

Internet disputes

ADR and applicable law

ODR and access

Arbitration and due process

Internet disputes and fair arbitration

A model of dispute resolution for the Internet.

Notes:

Title from publisher's bibliographic system (viewed on 05 Oct 2015).

Includes bibliographical references (p. 264-273) and index.

ISBN:

1-107-20166-7

9786612058516

0-511-50773-9

1-282-05851-7

0-511-50839-5

0-511-50478-0

0-511-50905-7

0-511-50692-9

OCLC:

437110121