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Strategic management of information and communication technology : the United States Air Force experience with Y2K / Mark Haselkorn, principal investigator ; Policy and Global Affairs, Computer Science and Telecommunications Board Division on Engineering and Physical Sciences, National Research Council of the National Academies.
- Format:
- Book
- Author/Creator:
- Haselkorn, Mark P.
- Language:
- English
- Subjects (All):
- Year 2000 date conversion (Computer systems)--United States.
- Year 2000 date conversion (Computer systems).
- Software maintenance--United States.
- Software maintenance.
- Strategic planning--United States.
- Strategic planning.
- United States. Air Force--Data processing--Evaluation.
- United States.
- United States. Air Force--Communication systems--Evaluation.
- Physical Description:
- 1 online resource (xiii, 128 pages)
- Edition:
- 1st ed.
- Place of Publication:
- Washington, D.C. : National Academies Press, c2007.
- Language Note:
- English
- Summary:
- Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.
- Contents:
- ""Front Matter""; ""PREFACE""; ""CONTENTS""; ""SUMMARY""; ""Chapter 1 Background""; ""Chapter 2 Managing ICT Complexity""; ""Chapter 3 Aligning Organizational and ICT Strategies""; ""Chapter 4 Managing ICT Risk""; ""Chapter 5 Technology Risk as a Socially Embedded Issue""; ""REFERENCES""; ""APPENDIX A: REFERENCES TO WORKSHOP DISCUSSIONS ANDINTERVIEWS""; ""APPENDIX B: ABBREVIATIONS AND ACRONYMS""; ""APPENDIX C: BIOGRAPHICAL INFORMATION ON THE PRINCIPAL INVESTIGATOR""
- Notes:
- Description based upon print version of record.
- Includes bibliographical references (p. 117-121).
- ISBN:
- 9786610969128
- 9780309179324
- 0309179327
- 9781280969126
- 1280969121
- 9780309111294
- 0309111293
- OCLC:
- 923277517
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