Knowledge management in the public sector : a blueprint for innovation in government / David E. McNabb.

Format:

Book

Author/Creator:

McNabb, David E.

Language:

English

Subjects (All):

Knowledge management.

Organizational learning.

Public administration--Information technology--Case studies.

Public administration.

Electronic government information--Case studies.

Electronic government information.

Physical Description:

1 online resource (344 p.)

Edition:

1st ed.

Place of Publication:

Armonk, N.Y. : M.E. Sharpe, c2007.

Language Note:

English

Summary:

Introduces public management students and government and nonprofit administrators to the practices of Knowledge Management. This book focuses on knowledge management techniques in government agencies, and it covers such concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information.

Contents:

Historical foundations of KM

KM : a self-regulating social system

The technology and processes subsystem

Knowledge processes and policy directives

Principles and processes in implementing KM

Building a collaborative learning culture

KM and organizational learning

KM and innovation in government

Knowledge management in the public sector

The public-sector chief knowledge officer

Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo

KM at the army's communications-electronics command / Susan L. Kappi

KM at the Virginia Department of Transportation / Maureen L. Hammer

Conclusion : knowledge management's role in the drive to transform government.

Notes:

"First published 2007 by M.E. Sharpe"--t.p. verso.

Includes bibliographical references (p. 291-302) and index.

Description based on metadata supplied by the publisher and other sources.

ISBN:

1-317-46669-1

1-315-70305-X

1-317-46670-5

1-280-91278-2

9786610912780

0-7656-2176-2

9781315703053

OCLC:

437183464