How to keep operating in a crisis : managing a business in a major catastrophe / James Callahan.

Format:

Book

Author/Creator:

Callahan, James.

Language:

English

Subjects (All):

Crisis management.

Business planning.

Physical Description:

1 online resource (152 p.)

Edition:

1st ed.

Place of Publication:

Aldershot, Hampshire, England ; Burlington, VT : Gower, c2002.

Language Note:

English

Summary:

This book provides a straightforward, intensely practical guide to what should be included in a successful business continuity plan for an essentially office-based business. It details the vital areas of business functionality, practical methods of incident avoidance and protection, business continuity and recovery, site recovery and salvage, together with the underlying infrastructure needed to make the plan work. Importantly, the material contained within the book has been used with a wide range of businesses and is therefore known to work. The concise style of writing, use of lists, sample checklists and forms all go to make this an essential resource, both in terms of facilitating the ongoing operation and recovery of a business and the safety of its staff. In order to make the use of the material easier the CD which accompanies the book contains all of the sample checklists and forms which the reader can print off freely.

Contents:

Intro

Contents

Preface

Introduction

PART 1 Incident Avoidance and Mitigation

Overview

Physical protection measures

Guarding and notification of incident

Terrorist threats

Protection of company records and general documentation

Staff

Business continuity representatives

Incident control point

Continuity of management

Mutual aid

Data transmission and communications

Computer systems

PART 2 Business Continuity

Action to be taken in the event of a major incident

Evacuation procedures

Assembly points

Action at assembly points

Counselling of staff and casualties

Staff sent home

Management notification

Damage appraisal and exclusion estimation

Invocation of the business continuity plan

Business continuity control centre

Exclusion from corporate sites Ò plans at departmental level

Appendices

Actions to be taken on receipt of a bomb threat (by telephone)

A model company bomb incident plan

Exclusion zone street plans

Evacuation sites

Local area searchers

Search plans

Staff search groups

Business continuity committee

Senior management list

Key personnel lists

Keyholder lists

Insurance details

The business continuity hot start site

Postscripts and general points for BC committee members

Essential telephone numbers (examples)

Salvage teams

Specialist companies

Site Recovery and Salvage

Protective clothing and equipment for salvage management teams

Index.

Notes:

Includes index.

ISBN:

0-566-08944-0

OCLC:

54885953