Supervising for success : a guide for supervisors / Tony Moglia.

Format:

Book

Author/Creator:

Moglia, Tony.

Series:

Fifty-Minute series.

A fifty-minute series book

Language:

English

Subjects (All):

Supervision of employees.

Physical Description:

1 online resource (84 p.)

Place of Publication:

Menlo Park, Calif. : Crisp Publications, c1997.

Language Note:

English

Summary:

Managers and supervisors who want to enhance their professional skills will find a valuable resource in this new guide. Learn what it means to be a great supervisor to your subordinates -- and how that will enhance your career. Discover how your attitude can make or break your team's spirit. This book is a must for all new supervisors and a beneficial refresher for even the most experienced supervisor.

Contents:

TITLE

COPYRIGHT

ABOUT THE AUTHOR

CONTENTS

SECTION I A Role Defined

THE SUPERVISORY CHALLENGE

THE RESPONSIBILITIES OF SUPERVISORS

YOUR ROLE AS SUPERVISOR

WHAT SUCCESS AS A SUPERVISOR CAN DO FOR YOU

MAKE YOUR CHOICE NOW

SEVEN TIPS FOR GREAT SUPERVISORS

SECTION II The Attitude and Image

TAKING A POSITIVE APPROACH

MEASURING YOUR MORALE

A POSITIVE ATTITUDE BOOSTS PRODUCTIVITY

WATCH YOUR CAREER SOAR

STAYING POSITIVE TAKES EFFORT

TENDING YOUR PERSONAL GROWTH

GROWING YOUR DREAM TEAM

ESTABLISHING AUTHORITY

PRESENT A STRONG IMAGE

DOWNPLAY YOUR ROLE-POWER

PLAY YOUR KNOWLEDGE-POWER

WHAT YOU DON'T SAY SPEAKS LOUDLY, TOO

ABOVE ALL-BE ORGANIZED

SECTION III Human Skills and Team Building

THE BEST AND WORST SUPERVISORS

SKILLS FOR SUCCESS: TECHNICAL, INTERPERSONAL, AND CONCEPTUAL

SUPERVISORY SKILLS INVENTORY

DEVELOP YOUR HUMAN SKILLS

ESTABLISHING GOOD RELATIONSHIPS

When Something Goes Wrong

THE PROBLEM EMPLOYEE

From Trouble to Teammate: A 10-Item Quiz

SIX UNFORGIVABLE MISTAKES

LEADERS BUILD WINNING TEAMS

GROUPS VERSUS TEAMS

TEAMS GROW IN STAGES

STAGE 1: FORMING

STAGE 2: STORMING

STAGE 3: NORMING

STAGE 4: PERFORMING

STAGE 5: ADJOURNING

TEAM DEVELOPMENT EXERCISE

KEEPING THE BOSS HAPPY

SECTION IV Getting the Work Done

DELEGATING IS GOOD FOR EVERYBODY

CASE STUDY #4: The Do-it-yourself Supervisor

WHAT DELEGATING CAN DO FOR YOU

D-E-L-E-G-A-T-E FOR BETTER PERFORMANCE

DECIDE WHAT TO DELEGATE

DEVELOP YOUR DECISION-MAKING SKILLS

KNOWING WHEN TO HOLD AND WHEN TO FOLD

CASE STUDY #5: Pat Can't Decide

USING A FORMULA FOR DECISION-MAKING

FREEING YOURSELF TO LEAD

DECISION PYRAMID-LEVELS OF DECISION-MAKING

FOUR COMPONENTS OF DECISIONS

SET DAILY GOALS

SECTION V Review

PUTTING IT TOGETHER.

Can You Put All of These Requirements Together?

ACTION PLAN

Supervising for Success

AUTHOR'S COMMENTS ON CASE STUDIES

CASE STUDY #1

CASE STUDY #2

CASE STUDY #3

CASE STUDY #4

CASE STUDY #5.

Notes:

Bibliographic Level Mode of Issuance: Monograph

ISBN:

1-4175-2418-9

OCLC:

559080906