2012 45th Hawaii International Conference on System Science

Format:

Book

Author/Creator:

Institute of Electrical and Electronics Engineers, author, issuing body.

Contributor:

IEEE Staff, Contributor.

Language:

English

Subjects (All):

Electronic data processing--Congresses.

Electronic data processing.

Physical Description:

1 online resource

Place of Publication:

[Place of publication not identified] IEEE 2012

Language Note:

English

Summary:

Social networks are crucial for gaining information, enhancing one's own influence and promoting the career advancement. This paper addresses the question which network properties explain intra-organizational outcomes at work. Following the idea of Burt concerning the benefits of structural holes, I explore on the one hand the impact of structural holes on influence and career outcomes in a knowledge intensive firm. Considering the specific characteristics of knowledge intensive firms, I incorporate the importance of tie strength and professional closeness in my analysis of organizational outcomes. On the other hand, I explore the resources gained through different tie contents. The relational resources are clustered and analyzed with regard to their structural properties. Data was collected using online questionnaires in a Swiss service firm. The ego-networks of 288 managers were analyzed, using eight name-generating questions. Two effects stand out: Firstly, structural holes, strong ties and professional closeness do enhance influence and career success. Secondly, the networks can be clustered in three different groups: i work related information, ii strategic information or cultural norms and iii personal support. The results show the relevance of tie content for network analysis. The consideration of the resource flow allows a better understanding of the contribution of structural properties to organizational outcomes.

Notes:

Bibliographic Level Mode of Issuance: Monograph

ISBN:

9781509056385

1509056386

9780769545257

0769545254