Launching and leading change initiatives in health care organizations : managing successful projects / David A. Shore.

Format:

Book

Author/Creator:

Shore, David A., author.

Series:

Jossey-Bass Public Health

Language:

English

Subjects (All):

Health services administration--Case studies.

Health services administration.

Organizational change--Congresses.

Organizational change.

Physical Description:

1 online resource (173 pages) : illustrations, tables

Edition:

1st ed.

Place of Publication:

San Francisco, California : Jossey-Bass, 2014.

Summary:

Implement change that fosters sustainable growth and better patient care Health care projects depend on astute management of change. But more than anything else, they depend on leaders who pay attention, who understand the importance of starting right, and who know how to launch projects that succeed. If leaders can increase the percentage of successful projects, patients, and practitioners everywhere will be better off and so will the organizations that depend on these projects for innovation.

Contents:

Part 1, Changing Health Care. Introduction: The Need for Change

How Organizations Can Really Change

A Better Approach

From "Projects" to Change Events

Criteria for an Initiative's Success

Failure Rates

Doing the Right Thing Right

Appropriate Measures of Success

Careful Management of Risk

Planning: Seeds of Success and Failure

A Time for Planning

Learning from Failure

Part 2, Select the Right Projects. Introduction:

Identifying and Creating the Right Initiatives

Change Initiatives as Strategic Planning

Where Good Project Ideas Originate

Developing Project Concepts

Smart growth

Selecting, Prioritizing, and Monitoring Change Initiatives

The Project and Portfolio Management Review Board

Criteria for Project Selection; Prioritizing Projects

Monitoring Projects

Part 3, Choose the Right People. Introduction: How Important Are Decisions about People?

What You Are Looking For

Hard and Soft Skills

Crucial Conversations

Emotional Intelligence

Trust

Assembling the Individuals for a Change Event

"Dunbar's Number" for Change Teams

The Right Mixtures of People

Roles on the Team

The Right Number of Projects

The Project Management Human Capital Inventory

Do People Make a Team?

Converting Individuals into a Project Implementation Team

On boarding a Group

Beginning the On boarding Process: Day Zero

The Next Step: Day One

Decisions and Tracking

Passion and Enthusiasm

Alignment

Trust

The First Mile and Beyond.

Notes:

Includes index.

Description based on print version record.

ISBN:

1-118-41892-1

OCLC:

879551020