2 options
Benchmarking the management of operations and information systems / guest editor Siau Ching Lenny Koh and S.M. Saad.
- Format:
- Book
- Series:
- Benchmarking, an international journal ; 14, no. 1
- Language:
- English
- Subjects (All):
- Benchmarking (Management).
- Total quality management.
- Physical Description:
- 1 online resource (1 v.)
- Edition:
- 1st ed.
- Place of Publication:
- Bradford, England : Emerald Group Publishing, c2007.
- Language Note:
- English
- Summary:
- This e-book is designed to encourage researchers and practitioners in looking at ways that operations and information systems could be managed more effectively,and highlights in detail how improvement could be achieved.It comprises contributions from researchers in Australia,Finland,HongKong,UK and USA.The articles cover a broad range of contributions include performance measurement in knowledgework context,project risk management for concurrent engineering product development environment,IT-enhanced order and delivery process of Fast Moving Consumer Goods(FMCG)industry,ERP for Small and Medium-sized Enterprises(SMEs),the adoption of e-business and knowledge management in SMEs,predictive performance measurement system,less-than-truckload terminal operations in transportation industry ,hierarchical model for responsive manufacturing,and benchmarking the performance of English Universities.
- Contents:
- Cover
- CONTENTS
- EDITORIAL ADVISORY BOARD
- Editorial
- Democracy in management - the new coming of MBO via organisational dialogue
- A review of techniques for risk management in projects
- The adoption of e-business and knowledge management in SMEs
- Could enterprise resource planning create a competitive advantage for small businesses?
- Predictive performance measurement system
- Simulating less-than-truckload terminal operations
- Benchmarking the performance of English universities
- IT-enhanced order and delivery process of a fast moving consumer goods (FMCG) company
- Future shape of the responsive manufacturing enterprise
- Note from the publisher.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- ISBN:
- 1-280-84742-5
- 9786610847426
- 1-84663-383-4
- OCLC:
- 182530864
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.