Goal-oriented business process modeling / guest editors Ilia Bider and Paul Johannesson.

Format:

Book

Contributor:

Bider, Ilia.

Johannesson, Paul, 1959-

Series:

Business process management journal ; v. 11, no. 6

Language:

English

Subjects (All):

Management.

Quality control.

Physical Description:

1 online resource (122 p.)

Edition:

1st ed.

Place of Publication:

Bradford, England : Emerald Group Publishing, c2005.

Language Note:

English

Summary:

The objective of this e-book is to try to clarify the connection between the notions of goal and business process. The issue is a follow-up to the discussions at the Workshop on Goal-Oriented Business Process Modelling held in London on 2 September 2002. The papers cover a wide spectrum of topics, related to the notions of goals in the business process domain.

Contents:

CONTENTS; EDITORIAL BOARD; Guest editorial; Expert view; A strategy driven business process modelling approach; Towards a formal definition of goal-oriented business process patterns; On the notion of soft-goals in business process modeling; Structural metrics for goal based business process design and evaluation; Modelling the regulative role of business processes with use and misuse cases; Transforming strategic goals of CRM into process goals and activities; An experimental study of process representation approaches and their impact on perceived modeling quality and redesign success

Note from the publisher

Notes:

Description based upon print version of record.

ISBN:

1-280-50977-5

9786610509775

1-84544-850-2

OCLC:

62534505