Quality then, quality now : a 20 year retrospective / editors Keith Hurst and Kay Downey-Ennis.

Format:

Book

Contributor:

Hurst, Keith.

Downey-Ennis.

Series:

International Journal of Health Care Quality Assurance ; 20, no. 1

Language:

English

Subjects (All):

Medical care--Quality control.

Medical care.

Health services administration.

Physical Description:

1 online resource (1 v.)

Edition:

1st ed.

Place of Publication:

Bradford, England : Emerald Group Publishing, c2007.

Language Note:

English

Summary:

This e-book presents a retrospective look at quality initiatives in healthcare over the past 20years,and the impact they have had on the effective management of healthcare organisations.It also considers these initiatives in the context of new quality methods and measures,and asks whether quality assurance is still a major issue within health care today.

Contents:

Cover

CONTENTS

EDITORIAL ADVISORY BOARD

Editorial

A tribute to Robin Gourlay

Introducing quality assurance: an exercise in audacity Hannu Vuori World Health Organisation, Regional Office for Europe

A comparative analysis of quality management standards for contract research organisations in clinical trials

Health care performance and accountability

Cardiac surgery productivity and throughput improvements

Developing nursing: the contribution to quality

Change of heart

Blood transfusion policy in Dutch hospitals

Marketing blood drives to students: a case study

Note from the publisher

News and views

Recent publications.

Notes:

Bibliographic Level Mode of Issuance: Monograph

ISBN:

1-280-84711-5

9786610847112

1-84663-227-7

OCLC:

137335506