Accountability and effectiveness evaluation in non-profit organizations / James Cutt and Vic Murray.

Format:

Book

Author/Creator:

Cutt, James, 1937-

Contributor:

Murray, Victor V.

Series:

Routledge studies in the management of voluntary and non-profit organizations ; 2.

Routledge studies in the management of voluntary and non-profit organizations ; 2

Language:

English

Subjects (All):

Nonprofit organizations--Auditing.

Nonprofit organizations.

Nonprofit organizations--Evaluation.

Physical Description:

1 online resource (311 p.)

Edition:

1st ed.

Place of Publication:

London ; New York : Routledge, 2000.

Language Note:

English

Summary:

This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers, both internal (such as resource-providers, regulators and clients), and external (including boards, managers, staff and volunteers).Whilst most discussions of accountability focus exclusively on financial accountability, this title offers a significant contribution to a relatively untouched area by combining the treatment of both evaluation and accountability from a managerial perspective.With increased interest in the co

Contents:

Book Cover; Title; Contents; List of illustrations; Introduction; Accountability: the foundations of performance measurement, evaluation and reporting; Generating information to serve accountability relationships: evaluation methods and processes; Recent research on accountability relationships and evaluation: what really goes on?; The use of information in the accountability relationship: further evidence of human problems in the evaluation process; Taking the next step: developing general standards of performance reporting for non-profit organizations

Grappling with the dilemmas of evaluation: a review of existing evaluation tools for non-profit organizations From concepts to practice: improving cost information for decision-making in non-profit organizations; Case studies in performance measurement: 1 Capital Mental Health Association; Case studies in performance measurement: 2 The Art Gallery of Greater Victoria; Making sense of multiple measures of performance: an assessment of the CCAF/FCVI approach to annual performance reporting

Performance measurement in non-profit organizations: a note on integration and focus within comprehensiveness The Value Sieve: accountable choices among incommensurable programmes; Summary and conclusions; Bibliography; Index

Notes:

Description based upon print version of record.

Includes bibliographical references (p. [283]-285) and index.

ISBN:

1-134-61337-7

1-134-61338-5

0-429-23242-X

1-280-31764-7

0-203-46136-3

9780429232428

OCLC:

437078721