Nursing leadership for patient-centered care : authenticity, presence, intuition, expertise / Harriet Forman.

Format:

Book

Author/Creator:

Forman, Harriet.

Language:

English

Subjects (All):

Nursing services--Administration.

Nursing services.

Leadership.

Nurse and patient.

Physical Description:

1 online resource (314 p.)

Edition:

1st ed.

Place of Publication:

New York, NY : Springer Pub. Co., 2010.

Language Note:

English

Summary:

""Dr. Forman's book is revolutionary and courageous in that it brings to light negative issues that exist in nursing management and patient care .Her use of plain, day-to-day language and methods will ultimately bring reform to health care at the bedside."" -Deborah M. Tascone, MS, RN,. Regional Executive Director North Shore Long Island Jewish Health System. Too often, both nurses and patients witness major breakdowns in the health care system-ineffective communication, unrealistic nurse-patient ratios, tension among staff, abuse of authority, and most importantly, managers drawn away from

Contents:

The Three Cs: Collaboration, Communication, and Cooperation; Nurse/Patient Collaboration, Communication, and Cooperation; Setting the Stage With a Merkel Cell Carcinoma; from the Mouth of the Patient; Staff: Management / Leadership Collaboration, Communication, Cooperation; Nursing Team Members' Collaboration, Communication, Cooperation; Who Is at the Center of Attention in Patient-Centered Care?; Roles of Management; Interdisciplinary Team Collaboration, Communication, and Cooperation; Discussion and Application to Practice; Nurse/Physician Collaboration, Communication, Cooperation

Discussion and Questions to Ponder As You Think About Application to Practice Nursing/Family Member Collaboration, Communication, Cooperation; Nursing/ Vendor Collaboration, Communication, Cooperation; Discussion and Points to Ponder as You Think About Application to Practice; Meeting Redundancy; Union/Management Collaboration, Communication, Cooperation; Discussion and Points to Ponder; Walk a Mile in My Shoes; Flirting in the Workplace; The ABCs of Patient-Centered Care: A-Administrative; B-Board; C-Collaboration, Cooperation, and Com; SUMMARY; chapter end notes

The Organization: Shifting Authority and Communication From Top Down to Patient Centered Absent From the Agenda: Patients; The Grand Edifice With No Heart; DOES FORM FOLLOW FUNCTION, OR DOES FUNCTION FOLLOW FORM?; CHANGE IS SLOW-BUT KEEPING THE SAME FORMAT FOR CENTURIES: HERE IS SOMETHING NEW TO CONSIDER; . . . IN YOUR EXPERIENCE . . .; Up the Achievement Ladder; Discussion and Points to Ponder as You Consider Application to Practice; In the Eye of the Beholder; Organizational Behavior; Organizational Change; Organizational Development; Corporate Culture; Corporate Communication

Group Behavior Human Decision Making; ORGANIZATIONAL STUDIES; EFFECTIVE COMMUNICATION-AN IMPOSSIBLE GOAL?; Blintzes for Brunch; PRATFALLS AND PITFALLS OF COMMUNICATION; Inference/Observation Confusion; What Had Happened; WORKPLACE HUMOR OR THE LAUGH'S ON WHOM?; What Are the Facts?; THE HARDER THE JOB, THE GREATER THE NEED; Questions and Points to Ponder for Application to Practice; BITS AND PIECES; SUMMARY; chapter endnotes; Leadership/Management-Can You Tell Them Apart?; A CNE-A Stranger to Many; Known to Few; The "TION" List; MANAGEMENT DEFINED AND OPERATIONALIZED

ORGANIZATIONAL GOAL (PATIENT-CENTERED CARE)Changing the Language From Egocentric to Patient Centric; GWYNs; Ask and You Shall Receive; Who Makes the Better Manager?; Empathy/Sympathy-Differentiated and Defined; Leadership-Do the A's Have It Once Again?; Leader Behavior Styles-An Historical Review (Political Leadership Theory); Three Strikes and You Are In; Charismatic Leadership; Have Your Colors Done; Attitudinal Leadership Theory; Contingency Theory (Fiedler 1958); Autocratic, Participative, Laissez-Faire-Situational Leadership Styles Hersey and Blanchard (1969)

Motivation and Morale-You Cannot Have One Without the Other . . .

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-282-84960-3

9786612849602

0-8261-0559-9

OCLC:

671601998