Hello stay interviews, goodbye talent loss : a manager's playbook / Beverly Kaye and Sharon Jordan-Evans.

Format:

Book

Author/Creator:

Kaye, Beverly, 1943- author.

Jordan-Evans, Sharon, 1946- author.

Language:

English

Subjects (All):

Employee retention.

Employment interviewing.

Personnel management.

Physical Description:

1 online resource (121 p.)

Edition:

First edition.

Place of Publication:

Oakland, California : Berrett-Koehler Publishers, Inc., 2015.

Language Note:

English

System Details:

text file

Summary:

Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization-and what might keep them there. To find out, you could:A. Conduct a survey-then try to guess who said what.B. Take note of their latest tattoos. Is your company logo among them?C. Ask, "What will keep you here?"The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can't deliver

Contents:

Cover; CONTENTS; PREFACE; INVITATION; CHAPTER ONE: Why Bother?; CHAPTER TWO: Is It Art or Science?; CHAPTER THREE: What's Holding You Back?; CHAPTER FOUR: What Else Is Worrying You?; CHAPTER FIVE: Do They Trust You Enough?; CHAPTER SIX: Will You Make the Time?; CHAPTER SEVEN: Have You Noticed Lately?; CHAPTER EIGHT: Does Practice Make Perfect?; CHAPTER NINE: How's That Working for You?; PARTING NOTE; ACKNOWLEDGMENTS; INDEX; A; B; C; D; E; F; H; I; J; K; L; M; N; O; P; Q; R; S; T; V; W; Y; SKILL BUILDING BEYOND THE BOOK; ABOUT THE AUTHORS; ABOUT THE ILLUSTRATOR

Notes:

Includes index.

Description based on print version record.

ISBN:

9781626563476

1626563470

OCLC:

908520107