Total facility management / Brian Atkin and Adrian Brooks.

Format:

Book

Author/Creator:

Atkin, Brian.

Brooks, Adrian, author.

Standardized Title:

Total facilities management

Language:

English

Subjects (All):

Real estate management.

Facility management.

Building management.

Physical Description:

1 online resource (408 p.)

Edition:

Fourth edition.

Place of Publication:

Southern Gate, Chichester, West Sussex, United Kingdom : John Wiley & Sons Inc., 2015.

Language Note:

English

Summary:

The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledg

Contents:

Total Facility Management; Copyright; Contents; Preface to the Fourth Edition; Abbreviations; Introduction; The organization; The customer as end-user; Principles, process and procedures; Chapter 1 Fundamentals; Key issues; Introduction; Background; Origins of facility management; Definitions; Rationale for facility management; The broad approach to facility management; Risks and opportunities; Key concepts; The informed client function; Stakeholder engagement; End-user experience; Best value; Operability; Other concepts; Facility planning; Sustainability; Outsourcing; Procurement

Performance managementManagement of change; Human resources management; Maintenance management; Information management; Key roles, responsibilities and accountabilities; Owner; Operator; Core competence in facility management; Conclusions; Checklist; Chapter 2 Facility Planning; Key issues; Introduction; Real estate management; The own, lease or rent decision; The totally serviced workplace; Space management; Space utilization and efficiency; Sustainable space provision; Design and facility management briefing; The briefing process; Statement of needs; The design brief; The functional brief

Evaluating design solutionsAs-built information; The facility handbook; BIM; Soft Landings; The feasibility study; Design development; Design change control; Stakeholders; Stakeholder identification; Stakeholder classification; Stakeholder impact assessment; Risks and opportunities; Conclusions; Checklist; Chapter 3 Facility Management Strategy; Key issues; Introduction; The business context; The single-facility owner-operator; The regional/national facilities owner-operator; The multinational facilities owner-operator; Business drivers and constraints; Organizational management levels

The strategic levelThe tactical level; The operational level; Cross-cultural management; Strategy formulation; Strategic analysis; Portfolio and space audit; Services audit; Resources audit; Market audit; Solution development; Criteria for evaluating options; Generation of options; Evaluation and selection of the preferred options; Strategy implementation; People and systems; Communication; Resources planning; Conclusions; Checklist; Chapter 4 Human Resources Management; Key issues; Introduction; Personnel management; Human resources planning; Employment obligations

Access, inclusion and equalityTalent management; Empowerment; Job competences and skills; Performance appraisal; Personal development; Conclusions; Checklist; Chapter 5 Workplace Productivity; Key issues; Introduction; Measuring productivity; The nature of work; The organization; Communication; The work environment; The internal environment; Sick building syndrome; Design issues; Unconventional working arrangements; Conclusions; Checklist; Chapter 6 Health, Safety and Security; Key issues; Introduction; Health, safety and security policy; Zero accidents; Occupational health and safety

Compliance

Notes:

Includes index.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781118655474 (ebook)

OCLC:

903971106