Designing a successful KM strategy : a guide for the knowledge management professional / Stephanie Barnes and Nick Milton.

Format:

Book

Author/Creator:

Barnes, Stephanie, author.

Contributor:

Milton, N. J. (Nick J.)

Language:

English

Subjects (All):

Knowledge management.

Organizational learning.

Organizational change.

Physical Description:

1 online resource (225 p.)

Edition:

1st ed.

Place of Publication:

Medford, New Jersey : Information Today, Inc., 2015.

Language Note:

English

Summary:

In Designing a Successful KM Strategy, Stephanie Barnes and Nick Milton present a practical, step-by-step guide to crafting a KM strategy that supports your organization's unique needs and goals. Based on more than 20 years of experience, this insightful book equips KM pros to retool a current Knowledge Management strategy or build an effective KM program from the ground up.

Contents:

""Title Page""; ""Copyright""; ""Dedication""; ""Contents""; ""Figures and Tables""; ""Acknowledgments""; ""Foreword""; ""Introduction""; ""Chapter 1: What Exactly Is Knowledge Management, and Why Do We Need It?""; ""The KM Landscape""; ""A Useful Boston Square""; ""Defining Your Scope""; ""Why is KM Needed Now?""; ""Summary and Next Steps""; ""Chapter 2: The Knowledge Manager Role""; ""Key Elements of the KM Leadership Role""; ""Defining the Knowledge Manager""; ""Other Roles in KM""; ""Summary and Next Steps""; ""Chapter 3: Making the Case for a Knowledge Management Strategy""

""Is Knowledge a Key Business Issue for You?""""Is There Evidence That Management of Knowledge Might Be Sub-Optimal in Your Organization?""; ""Is It Likely That Improved KM Might Add Real Value?""; ""What Evidence Do You Need to Collect?""; ""Who Makes the Decision to Invest?""; ""What Exactly Are You Asking Them to Decide?""; ""Summary and Next Steps""; ""Chapter 4: The Ten Principles Behind Your KM Strategy""; ""KM Strategic Principles""; ""Example of Principles Within a KM Strategy""; ""Summary and Next Steps""; ""Chapter 5: Strategy Structure, and Strategy Input""; ""Interview Approach""

""Workshop Approach""""Summary and Next Steps""; ""Chapter 6: Identifying the Underlying Business Imperatives and Drivers""; ""The Four Potential Focus Areas""; ""Doers vs. Makers vs. Sellers; Process and Product""; ""Organizational Demographics""; ""Example of Business Imperatives""; ""Summary and Next Steps""; ""Chapter 7: Knowledge Management Vision and Scope""; ""Example Vision Statements""; ""What Will Your Vision Statement Look Like?""; ""Creating the Vision""; ""Defining the Scope""; ""Example Scope Statements""; ""Summary and Next Steps""; ""Chapter 8: Strategic Knowledge Areas""

""Identifying the Strategic Knowledge Areas""""Ranking the Importance of Your Strategic Knowledge Areas""; ""The Strategy Map: Showing the Link to Business Strategy""; ""Examples of Strategic Knowledge Areas""; ""Summary and Next Steps""; ""Chapter 9: Assessing the Current State of KM in the Organization""; ""Assessment Questions""; ""Assessment Process""; ""What to Do With the Results""; ""Examples""; ""Summary and Next Steps""; ""Chapter 10: Knowledge Management Framework""; ""The Need for a Knowledge Management Framework""; ""Defining the Framework within the Strategy""

""The Questions You Need to Answer in Order to Define the Framework""""How Do You Find the Answers to These Questions?""; ""Framework Examples""; ""Summary and Next Steps""; ""Chapter 11: Information and Content Management""; ""Knowledge Repository Technology�Requirements Analysis""; ""Information Architecture""; ""Documented Knowledge Lifecycle Process""; ""Example of an Information and Data Architecture""; ""Summary and Next Steps""; ""Chapter 12: Knowledge Management Technology""; ""Understand Organizational Objectives""; ""Understand User Requirements""; ""Embed KM in Processes""

""Training and Communications""

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

1-57387-715-8

OCLC:

898028584