Access to Asia : your multicultural guide to building trust, inspiring respect, and creating long-lasting business relationships / Sharon Schweitzer, J. d and Liz Alexander, PhD.

Format:

Book

Author/Creator:

Schweitzer, Sharon, 1961- author.

Alexander, Liz, author.

Language:

English

Subjects (All):

Business etiquette--Asia--Cross-cultural studies.

Business etiquette.

Corporate culture--Asia.

Corporate culture.

Management--Asia.

Management.

Intercultural communication.

Physical Description:

1 online resource (401 p.)

Edition:

1st ed.

Place of Publication:

Hoboken : Wiley, 2015.

Language Note:

English

Summary:

INTRODUCTION A Journey of Passion From Etiquette to Inter-Cultural Exchange A Questioning Framework Why These Asian Countries? How This Book is Structured Self-Awareness Profiles Business Is Relationships From Theory to Practice CHAPTER ONE: A QUESTION OF CULTURE Why this why now? Who are "Americans"? CHAPTER TWO: EXPLORING HOW WE THINK Thinking Is Not Universal Relationships Are Dynamic No "Universal" Thinking CHAPTER THREE: FIRST, WHO ARE YOU, U.S.A.? Introduction Quiz BUSINESS CULTURE, ETIQUETTE AND CUSTOMS Eight Question Framework The Journey Continues... CHAPTER FOUR:

Contents:

Cover

Title Page

Copyright

Contents

Foreword

About the Authors

Acknowledgments

Introduction

Chapter 1 A Question of Culture

Why This? Why Now?

Who Are "Americans''?

Chapter 2 Exploring Country Cultures

Thinking Is Not Universal

Relationships Are Dynamic

1. How Do We Prefer to Act-Individually or as a Group?

2. How Are Power and Authority Viewed?

3. How Do We Compare Rules and Relationships?

4. How Do We View Time?

5. How Do We Typically Communicate?

6. How Formal or Informal Are We?

7. How Aligned Are Our Social and Business Lives?

Mindset and Success

8. How Is the Concept of Women in Business Handled?

Chapter 3 United States of America

Quiz

Country Basics

Historical Timeline

Full Country Name and Location

Government/Political Structure

Population and Economic Centers

Economy

Corruption Perceptions Index

Human Development Index

Global Gender Gap Index

System of Measurement

Climate

Languages

Belief Systems, Philosophies, and Religions

Time Zones/Daylight Savings

Telephone Country Code and Internet Suffix

Currency

Business Culture, Etiquette, and Customs

Fiscal Year

Working Week

Holidays and Festivals

Business Dress/Appearance

News Sources

Business Cards

Technology

Gifts

Introductions, Greetings, Personal Space, and Eye Contact

Useful Phrases

Names

Meetings and Negotiations

Presentation Styles, Conversational Topics, and Humor

Gestures

Notable Foods and Dishes

Specialty Dishes

Dining Etiquette

Drinking and Toasting

Tipping and Bill-Paying

Smoking

Taboos

Heroes and Sports

Heroes

Eight-Question Framework

1. How Do U.S. Americans Prefer to Act: Individually or as a Group?

2. How Are Power and Authority Viewed in the U.S.?.

3. How Do We Compare Rules and Relationships in the U.S.?

4. How Do We View Time in the U.S.?

Adjusting Your Sense of Time

5. How Do We Typically Communicate in the U.S.?

6. How Formal or Informal Are We in the U.S.?

7. How Aligned Are Our Social and Business Lives in the U.S.?

8. How Is the Concept of Women in Business Handled in the U.S.?

Cultural Summary

Self-Awareness Profile

The Journey Continues...

Chapter 4 Overview of Concepts and Terms

Colloquialisms

Communication

Eye Contact

Foreign Corrupt Practices Act (FCPA)

Formal and Informal

Gender

Greetings

Guanxi

Head, Hands, and Feet

High Context or Low Context

Humor and Jokes

International Standard for Date and Time Notation

Interpreters

Introductions

Laws and Regulations

Organization for Economic Co-Operation and Development (OECD)

Other-Dependent and Other-Independent

Personal Appearance and Wardrobe

Relationships

Silence

Smiling

Specially Designated Nationals (SDN) List

Spitting

Superstition

Time

Tipping

Touching

Voice

Belief Systems

Chapter 5 China

Administrative Divisions or Regions

Gifts.

Introductions, Greetings, Personal Space, and Eye Contact

1. How Do the Chinese Prefer to Act: Individually or as a Group?

2. How Are Power and Authority Viewed in China?

3. How Do the Chinese Compare Rules and Relationships?

4. How Do the Chinese Regard Time?

5. How Direct Is Communication in China?

6. How Formal or Informal Do Businesspeople in China Tend to Be?

7. How Aligned Are Chinese Social and Business Lives?

8. How Is the Concept of Women in Business Handled in China?

Chapter 6 Hong Kong

Heroes and Sports.

Eight-Question Framework

1. How Do the Hong Kongers Prefer to Act: Individually or as a Group?

2. How Are Power and Authority Viewed in Hong Kong?

3. How Do the Hong Kongers Compare Rules and Relationships?

4. How Do Hong Kongers Regard Time?

5. How Direct Is Communication in Hong Kong?

6. How Formal or Informal Do Businesspeople In Hong Kong Tend to Be?

7. How Aligned Are Hong Kong Social and Business Lives?

8. How Is the Concept of Women in Business Handled in Hong Kong?

Chapter 7 India

Fiscal year

Other Cultural Icons

1. How Do Indians Prefer to Act: Individually or as a Group?

2. How Are Power and Authority Viewed in India?

3. How Do Indians Compare Rules and Relationships?

4. How Do Indians Regard Time?

5. How Direct Is Communication in India?

6. How Formal or Informal Do Businesspeople in India Tend to Be?.

7. How Aligned Are Indian Social and Business Lives?

8. How Is the Concept of Women in Business Handled in India?

Chapter 8 Japan

1. How Do the Japanese Prefer to Act: Individually or as a Group?

2. How Are Power and Authority Viewed in Japan?

3. How Do the Japanese Compare Rules and Relationships?

4. How Do Japanese Business People Regard Time?

5. How Direct Is Communication in Japan?

6. How Formal or Informal Do Business People in Japan Tend to Be?

7. How Aligned Are Japanese Social and Business Lives?

8. How Is the Concept of Women in Business Handled in Japan?

Chapter 9 Malaysia

Corruption Perceptions Index.

Human Development Index.

Notes:

Description based upon print version of record.

ISBN:

1-119-20948-X

1-118-91902-5