Employee surveys that work : improving design, use, and organizational impact / Alec Levenson.

Format:

Book

Author/Creator:

Levenson, Alec Robert, 1966- author.

Series:

BK business book.

BK business book

Gale eBooks

Language:

English

Subjects (All):

Employee attitude surveys.

Surveys--Methodology.

Surveys.

Organizational change.

Physical Description:

1 online resource (xvii, 138 pages).

Edition:

First edition.

Place of Publication:

San Francisco : Berrett-Koehler Publishers, Inc., [2014]

Language Note:

English

System Details:

text file

Summary:

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling

Contents:

Cover; Contents; Introduction: A Roadmap to Effective Employee Surveys; Part one: Survey Goals, Objectives, and Methods; Chapter one: Goals: Define a Clear Survey Purpose; Chapter two: Objectives: The Pros and Cons of Focusing on Employee Engagement; Chapter three: Methods: Match the Measurement to the Processes, Roles, and Teams; Part two: Design and Delivery; Chapter four: Good Survey Practices: Don't Reinvent the Wheel; Chapter five: Anonymity vs. Insights: Confidentiality and Organizational Data Matching; Part three: Survey Analysis, Interpretation, and Action Taking

Chapter six: KISS: The Power and Pitfalls of SimplicityChapter seven: The Big Picture: What, How, Why, and Who of Statistical Modeling; Chapter eight: Reaching Conclusions: Benchmarking and Statistical versus Meaningful Differences; Chapter nine: Moving Forward: Reporting and Taking Action; Resources; References; Index; A; B; C; D; E; F; G; I; J; L; M; O; P; Q; R; S; T; V; Acknowledgments; About the author

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781626561212

1626561214

9781626561205

1626561206

OCLC:

876592954