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Root cause analysis handbook : a guide to efficient and effective incident investigation / by ABS Consulting ; Lee N. Vanden Heuvel [and five others].
- Format:
- Book
- Language:
- English
- Subjects (All):
- Quality control--Data processing.
- Quality control.
- Industrial accidents--Investigation.
- Industrial accidents.
- Critical incident technique.
- Physical Description:
- 1 online resource (320 pages) : illustrations
- Edition:
- Third edition.
- Place of Publication:
- Brookfield, Connecticut : Rothstein Associates Inc., [2008]
- Language Note:
- English
- System Details:
- Mode of access: World Wide Web.
- Summary:
- Most complete, all-in-one package for root cause analysis, including 600+ pages of book and downloadable resources; color-coded, 17" x 22" Root Cause MapTM; and licensed access to extensive online resources. Based on globally successful, proprietary.
- Contents:
- section 1. Basics of incident investigation
- section 2. Initiating investigations
- section 3. Gathering and preserving data
- section 4. Analyzing data
- section 5. Identifying root causes
- section 6. Developing recommendations
- section 7. Completing the investigation
- section 8. Selecting incidents for analysis
- section 9. Data and results trending
- section 10. Program development
- section 11. Contents of the companion CD and downloadable resources.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- Includes bibliographical references and index.
- Description based on print version record.
- ISBN:
- 1-931332-72-X
- OCLC:
- 899045317
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