Recommend this! : delivering digital experiences that people want to share / Jason Thibeault, Kirby Wadsworth.

Format:

Book

Author/Creator:

Thibeault, Jason.

Contributor:

Wadsworth, Kirby.

Language:

English

Subjects (All):

Internet marketing.

Information society.

Information technology--Social aspects.

Information technology.

Internet--Social aspects.

Internet.

Virtual reality.

Physical Description:

1 online resource (274 p.)

Edition:

1st ed.

Place of Publication:

2014.

Hoboken, New Jersey : John Wiley and Sons, [2014]

Summary:

Improving engagement with digital audiences is fast becoming a boardroom topic for many organizations. Digital marketers and communicators seeking to harness this newfound power are finding challenges in engaging digital audiences due to short attention spans, noisy channels, and rapidly changing consumer expectations. Recommend This! is an exploration into the digital consumer, and how their expectations are forcing marketers to re-think the way they interact and engage with audiences. Key topics discussed in the book are: Physical or digital, as humans we are driv

Contents:

Recommend This! Delivering Digital Experiences That People Want to Share; Copyright; Contents; Foreword; Acknowledgments; Preface: Is Digital Marketing Dead?; Introduction; Relationships Matter; Are Digital Relationships Really Different?; Getting Attention; Why Are We Struggling with Digital?; Chapter 1: Business as Usual Is Over . . . or Is It?; Need; History; Curation; Faces; Stories; Authenticity; Consistency; Credibility; Helpfulness; Avoiding the Pitfall; Chapter 2: Digital Changes Everything; Defining Digital; Committed to Social; Facebook; Twitter; Google+; Linkedln; YouTube; Others

Social to Sell?Democratized Video; Massive Mobile; Dangerously Personal Data; Developing Digital Communities; So, Digital Doesn't Really Change Anything . . . Except . . . Everything; Helpful Hints; Chapter 3: The Importance of Relationships; The Limitations of Relationships; The Components of a Real-World Relationship; Relationship Killers: Geography, Time, and Attention; Relationships in the Digital World; Breaking Down Barriers; Enabling Permanence; Empowering Us to Connect Horizontally; Personification; Helpful Hints; Chapter 4: How We Connect in the Digital World

What Is a Relationship Network?Is It Still Six Degrees?; Can We Have More Relationships?; The Magic of the Network; Communication All the Time, Anytime; Becoming the Center of Attention; Habits and Rewards; Neuroplasticity; Forcing Change through Novelty; Why Is All This Science Important?; Novelty in a World That's Always Changing; The Digital Universe Is All about You; Our Online Selves; Connecting the Dots; The Relationship of Things; Welcome to the Relationship Economy; The Evolution of the ""Buyer's Journey""; It's the Buyer That's Changed; Four Distinct Relationship Types

Relationship Types and BrandsUnderstanding the Relationship Cycle; Cycles, Pyramids, and Types; Nirvana: Becoming Part of the Tribe; Chapter 5: Measuring the Value of Relationships; Relationship Energy; Understanding the Relationship Network; Relationship Value Equation; The Relawatt Scale; Calculating Relawatts; Relawatts in Action; The Impact of Relawatts on Marketing Strategy; Chapter 6: Bridging Digital; Chapter 7: Understanding Need; Need and the Relationship Cycle; Acknowledge That Not Everyone Wants the Same Relationship; Context and Your Website; Real-Time Customer Behavior

Dynamic Web PagesIt's Not Just About Your Website; Summing It Up; Helpful Takeaways; Chapter 8: Developing History; Overt History; Covert History; 1 + 1 = 3; Patterns within Patterns; The Context of History; Personalization and Relevance; Known; Anonymous; Scale: Something We Can't Get in the Analog World; Summing It Up; Helpful Takeaways; Chapter 9: Offering Curation; Why Is Digital Eating into Retail Sales?; Our Affinity for Content; When Content and Product Selection Collide; Curation Proves Content Is Important; Summing It Up; Helpful Takeaways; Chapter 10: Recognizing Faces

Why Face-to-Face Is So Important (To Business)

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

1-118-87285-1

OCLC:

869096142