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The water workforce : recruiting & retaining high-performance employees / Neil Grigg and Mary Zenzen.

Ebook Central Academic Complete Available online

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Ebook Central College Complete Available online

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Format:
Book
Author/Creator:
Grigg, Neil S.
Contributor:
Zenzen, Mary.
Language:
English
Subjects (All):
Water utilities.
Labor supply.
Organizational learning.
Knowledge management.
Physical Description:
1 online resource (243 p.)
Edition:
1st ed.
Other Title:
Water workforce : recruiting and retaining high-performance employees
Place of Publication:
Denver, Colo. : American Water Works Association, c2009.
Language Note:
English
Summary:
Learn the impact on the water utility workforce of the current recessionary economy with this 2009 survey of 479 US water utilities. Available on CD-ROM or in print.
Contents:
Workforce challenges and strategies for success
Jobs in water and wastewater utilities
A strategic approach to workforce planning
Utilities as employers of choice
Organization change and workforce development
Job analysis and position descriptions
Recruiting and selecting your workforce
Work planning and performance evaluation
Learning organizations and knowledge management
Training and development programs
Employee retention
Succession management
Solutions for smaller utilities.
Notes:
Description based upon print version of record.
Includes bibliographical references and index.
ISBN:
1-61300-086-3
OCLC:
922966501

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