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Answer the call : virtual migration in Indian call centers / Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez.

Ebook Central Academic Complete Available online

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Ebook Central College Complete Available online

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Format:
Book
Author/Creator:
Carrillo Rowe, Aimee.
Contributor:
Malhotra, Sheena.
Perez, Kim, 1962-
Language:
English
Subjects (All):
Call center agents--India.
Call center agents.
Call centers--Social aspects--India.
Call centers.
Group identity--India.
Group identity.
Intercultural communication--India.
Intercultural communication.
Transnationalism.
Physical Description:
1 online resource (259 pages)
Place of Publication:
Minneapolis : University of Minnesota Press, [2013]
Language Note:
English
Notes:
Bibliographic Level Mode of Issuance: Monograph
Includes bibliographical references and index.
Description based on online resource; title from PDF title page (ebrary, viewed December 6, 2013).
ISBN:
1-4529-4038-X
OCLC:
862746020

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