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Customer service in the information environment / Guy St. Clair.
- Format:
- Book
- Author/Creator:
- St. Clair, Guy, 1940-
- Series:
- Information Services Management Series
- Information services management
- Language:
- English
- Subjects (All):
- Information services.
- Information services industry--Customer services.
- Information services industry.
- Physical Description:
- 1 online resource (158 p.)
- Edition:
- Reprint 2012
- Place of Publication:
- London ; New Jersey : Bowker-Saur, [1993]
- Language Note:
- English
- Summary:
- No detailed description available for "Customer Service in the Information Environment".
- Contents:
- part I. Customer service: an introduction
- part II. Initial stages
- part III. The players
- part Ivolume Key tools
- part volume Benefits to the customer/user.
- Notes:
- Description based upon print version of record.
- Includes bibliographical references (pages [139]-141) and index.
- Description based on print version record.
- ISBN:
- 9783110956788
- 3110956780
- OCLC:
- 868959599
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